Online Customer Service Representative

As an Online Customer Service Representative at Nucor in London, England, UK, you will have the opportunity to join a dynamic team at an industry-leading company. This part-time entry-level position is perfect for individuals looking to gain experience in customer service and develop valuable skills for future career growth.

Responsibilities: - Respond to customer inquiries and concerns through online channels such as email, chat, and social media - Provide accurate information to customers regarding products, services, and company policies - Process orders, returns, and exchanges in a timely and efficient manner - Collaborate with other departments to resolve customer issues and complaints - Maintain a high level of professionalism and customer service at all times - Keep detailed records of customer interactions and transactions

Requirements: - Strong communication skills, both written and verbal - Ability to multitask and prioritize in a fast-paced environment - Adaptable and able to work well under pressure - Driven to exceed customer expectations and achieve performance goals - Time management skills and attention to detail - No prior experience required, but a willingness to learn and grow in the role

Benefits: - Gym membership to promote a healthy work-life balance - Paid sick leave to support your well-being - Vision insurance to ensure your health needs are covered

Working environment: At Nucor, we embrace creativity in a culture that values fresh ideas and inventive solutions. You will have the opportunity to work with a diverse group of individuals who are passionate about delivering exceptional customer service and driving success for the company.

Deadline to apply: 2024-07-05

Equal opportunity statement: Nucor is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, sexual orientation, or disability. We encourage individuals from all backgrounds to apply for this position and join our team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.