We are in search of an ambitious Desktop Support Engineer to join our knowledgeable team at CYNET SYSTEMS in Raymond, OH.
Growing your career as a Full-Time Desktop Support Engineer is a terrific opportunity to develop fundamental skills.
If you are strong in leadership, teamwork and have the right experience for the job, then apply for the position of Desktop Support Engineer at CYNET SYSTEMS today!
Job Description:
Pay Range $17hr - $21hr- Strong hands on experience needed on end user support for Windows PC and Mac related issues.
- Ability to assign and work on incident tickets through Service Now.
- Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware.
- Ability to support new user onboarding and preparing necessary IT equipment.
- Ability to follow technical guides for retiring and wiping old devices (Work alongside asset manager).
- Ability to follow technical guides for imaging and configuring new pcs.
- Ability to work through Resolving end users issues related to hardware and software.
- Well versed in note taking and gathering information on issues for tickets in Servicenow.
- Proactive mindset and eagerness to learn with enthusiasm for helping others.
- Willing to get additional training from team members or attend available training sessions.
- Ability to fix issues and support all flavors of client operating systems including windows and Mac.
- Ability to support iOS and other handheld devices.
- Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application.
- Knowledge on various hardware platforms to troubleshoot and break fix hardware issues (particularly dell and Mac PC's).
- Working technical knowledge of many technology services to address down issues, deploy new and loaner laptops, answer.
- Questions about cabling, televisions, projectors, phones, peripherals (e.g. keyboards or mice), Mac and PC or escalation to the appropriated teams.
Benefits of working as a Desktop Support Engineer in Raymond, OH:
● Unlimited Growth Potential
● Advancement opportunities
● Competitive salary
Salary :
No CV Required
How to get there?
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