Regular Help Desk - Room for Advancement

Salary :

$17 - 23 hourly

Company : Jconnect Infotech Inc

Job Type : Full Time

San Antonio, Tx

Number of Applicants

:

000+

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Job Description - Regular Help Desk - Room for Advancement

We are seeking an energetic Regular Help Desk to join our all-star team at Jconnect Infotech Inc in San Antonio, TX.
Growing your career as a Full-Time Regular Help Desk is an incredible opportunity to develop beneficial skills.
If you are strong in research, people management and have the right experience for the job, then apply for the position of Regular Help Desk at Jconnect Infotech Inc today!

Hi,

Greetings!!

This is Sarita, IT Recruiter at Jconnect Inc.

I'm looking for a Regular Help Desk with our client. Please find job description below.

Job Title : Regular Help Desk

Location : San Antonio, TX (Onsite)

Type : Contract (C2C / W2 / 1099 )

Responsibilities :-

Image and deploy hardware/software for new hires and acquisitions.
Recover and re-image existing hardware for re-deployment.
Follow all escalation procedures according to service level agreement
Use remote control tool to assist end users when needed
Provide an accurate record of each call in incident management tracking tool
Anticipate customer needs and proactively identifies solutions
Plan, prioritize, organize and complete work to meet established objectives

Skills :-

Must have :-

ITIL
Service Desk, ITSM
Hardware Deploy and Maintenance
Troubleshoot
Nice to have
Communication skills with non IT People
Ability to work autonomously.

If you are interested, please send me your updated resume ASAP with below details:

1

Full Name:

2

Current Location/Zip:

3

Visa/Work Permit Status:

4

Notice Period/Availability to Start:

5

Skype ID:

6

Willingness to relocate to job location:

7

Preferred Interview timings (Specify Time zone):

8

LinkedIn URL:

Looking forward for your response..

Best Regards,

Sarita B.

Jconnect Infotech Inc.

168 Barclay Center Ste. 347

Cherry Hill, NJ 08034

Phone: 856-569-1696 | Company Page

Benefits of working as a Regular Help Desk in San Antonio, TX:

● Opportunity to Make a Difference
● Continuous Learning Opportunities
● Advantageous package

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