Property Management Administrative Assistant - Collaborative Environment

We are seeking a Property Management Administrative Assistant to become a part of our Amazing Team!

General Purpose:

• The Senior Administrative Assistant is an administrative professional who assists one or more management members. The position requires a person who will conduct themselves in a professional manner while cooperatively assisting the Community Association Managers (CAMs) with the daily operation of the client associations by handling correspondence, questions, concerns, telephone, and general office duties with speed and professionalism. Our Team Approach to association management is an integral part of our success. If your career growth plan includes association management, this is the company for you. We are looking for someone who wants to learn here and grow with us. We will guide and assist you in preparing to obtain your Community Association License within your first nine months.

Responsibilities:

• Proactive communication with customers, vendors, and clients via telephone
• Assist association managers with the organization of the day to day projects
• Organizing, writing and sending written correspondence and violation letters and general correspondence as directed by the manager
• Perform data entry and uses software programs
• May require research skills to troubleshoot customer question, problem or task given by the manager
• Preparing reports and spreadsheets as directed by the manager
• Keeping track of meeting notes and typing minutes when requested by manager
• Assisting with client mailings as instructed by the manager
• Attend meetings when required by manager
• General office duties which include but are not limited to: fielding telephone calls, drafting letters and emails, scanning documents, copying documents, faxing documents, gate system information, filing, and any other office duties required for the job
• Attends Community Association Management (CAM) classes and acquires license (CAM) within nine months with the potential of being promoted to the next level (Assistant Community Manager) and eventually CAM.

Qualifications:

• Strong written and verbal communication skills, organizational and customer service skills are essential
• Must have experience in general office administration
• High school diploma and/or equivalent to diploma
• Must be a self-starter who is able to multitask effectively
• Excellent problem-solving skills; must be able to confidently deal with a wide diversity of people
• Commitment to great customer service, continuous improvement, honesty and integrity

• Proficient in word and excel, and the ability adapt and learn new computer programs
• Ability to develop and sustain positive and co-operative working relationships with a broad variety of managers, co-workers, clients, owners and vendors
• Drug Free Employer
• Must have CAM license within above timeframe