Server - Mad Mex Willow Grove

At Mad Mex, year after year we win awards for our food, beverages and atmosphere. Mad Mex is more than burritos and guacamole (although we love both!). It’s a fun, casual place with legendary customer service and our take on what we call “funky fresh Cal-Mex” – which means serving the freshest food with the biggest flavors.

Server responsibilities include welcoming and greeting guests as they arrive, taking food and beverage orders as well as delivering those items from the kitchen and bar to guests in a timely manner. Servers monitor and observe guests’ dining experience to ensure satisfaction and respond promptly to any requests. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

Working in our award-winning restaurants offers you a great job and competitive earnings, plus the following benefits:

• 25% Employee Discount: 25% off the entire check for you and a guest at ANY big Burrito Restaurant Group location; 50% days offered at every location on varying days.
• Paid Vacation: Full-time employees accrue 10 days per year.
• Health Insurance: Medical and dental benefits are available to full-time employees as well as the option to enroll in Aflac insurance.
• Holiday Closures: All restaurants are closed on Thanksgiving Day, Christmas Eve, and Christmas Day (with possible additional holiday closures).
• Shift Meals: FOH employees purchase menu items at 50% at the start or end of your shift; BOH staff receives a free meal during their shift ($ value may be limited). Some locations offer a family style staff meal.
• 401(k) Retirement Plan: Once eligibility requirements are met, employees are able to enroll in the program through Fidelity.

The ideal candidate:

• Communicates clearly and effectively with others.
• Has exceptional customer service skills.
• Has basic knowledge of dining room and service procedures and functions.
• Has basic math skills and the ability to handle money and operate a point-of-sale system.
• Can work in a standing position for long periods of time (up to 9 hours).
• Can safely lift and easily maneuver trays of food frequently weighing up to 20 or 25 pounds.