We are hiring a meticulous MS Teams Voice and Video Engineer - Remote / Telecommute to join our multidisciplinary team at CYNET SYSTEMS in Boston, MA.
Growing your career as a Full-Time MS Teams Voice and Video Engineer - Remote / Telecommute is an unparalleled opportunity to develop fundamental skills.
If you are strong in creativity, problem-solving and have the right vision for the job, then apply for the position of MS Teams Voice and Video Engineer - Remote / Telecommute at CYNET SYSTEMS today!
Job Description:
Pay Range $50hr - $53hr- Responsible for migrating user base from Skype Online/OnPrem to MS-Teams
- 8 to 10 years experience on Skype, Microsoft Teams with Enterprise Voice is must
- Experience on AudioCodes/Sonus Gateways/Downstream Clients.
- Upgrading, installing, configuring, designing, and migrating Voice from PBX to MS-Teams.
- Experience and Knowledge on MS Teams Direct routing for Enterprise Voice & SIP Trunk Integrations.
- Knowledge on Bandwidth planning, optimal conferencing traffic, capacity, QOS.
- Experience in Skype with Enterprise Voice, Mediation server placement, gateways, trunks, voice resiliency, mediation server dependencies.
- Design voice interoperability to PSTN, QoS implementation for conference and other applications and integration with 3rd party telephony environment.
- Knowledge on Enterprise Voice features Call Admission Control, Call Park, Media Bypass, and Auto attendant etc.
- Experience of configuring and troubleshooting Dial Plans, Normalization Rules, routes, PSTN Usage, and Voice Policy.
- Understanding of response groups,Call queue, Auto Attendant, Dial by Extension, workflows, call routing methods.
- Good knowledge on Active Directory & Domain Services, Certificate Authority.
- Knowledge on Windows, PowerShell & Powershell Scripting.
- Knowledge on ITIL & Safe Agile framework like SLA management with detailed understanding on classification of (P1, P2, P3, P4) Incidents(tickets), Change management.
Requirements:
- Support for Videoconferencing platform and experience including operation, call set-up and equipment troubleshooting (Cisco, Polycom, Microsoft Skype, MS-Teams Live etc.).
- Solid administration and analytical skills focused on Office 365 and MS Teams.
- Understanding of Interop of Cisco WebEx endpoints (OnPrem/Cloud Registrations)
- Knowledge of Microsoft Teams Endpoints & Physical Phone OEMs. (AudioCodes/Yealink).
Additional Desired Technology Experience:
- Webcasting and Live Event Support (> 1k user ).
- MS Teams Live Events, MS Stream.
- Video on Demand, eCDN , Conferencing Solutions.
- Room Peripheral Integration i.e. Biamp s, Speakers, Mixer, Controllers etc.
Benefits of working as a MS Teams Voice and Video Engineer - Remote / Telecommute in Boston, MA:
● Excellent benefits
● Professional Development Opportunities
● Advantageous package