Account Support Manager - Remote Work

Job Description:

PVH is seeking a dedicated and motivated Account Support Manager to join our team. This is a full-time remote position based in Fort Worth, Texas, US. As an Associate Level Account Support Manager, you will be responsible for managing key client accounts and providing excellent customer service.

Responsibilities: - Serve as the main point of contact for client inquiries and escalations - Ensure client satisfaction by addressing any issues or concerns in a timely and professional manner - Work closely with sales and product development teams to ensure client needs are met - Develop and maintain client relationships to drive retention and growth - Analyze client data and provide insights to inform strategic decisions - Collaborate with internal teams to improve processes and overall client experience - Monitor account performance and identify areas for improvement - Prepare reports and presentations for internal and external stakeholders

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 5 years of experience in account management or customer service - Excellent communication and interpersonal skills - Strong planning and organizational skills - Creative problem-solving abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office Suite and CRM software - Experience in the fashion industry is a plus

Benefits: - Life insurance - Company equipment - Company transportation

Working Environment: At PVH, we strive to cultivate a sense of ownership and responsibility at every level. We encourage our employees to take initiative, think creatively, and collaborate with others to achieve our goals.

Deadline to Apply: Please submit your application by July 16, 2024.

Equal Opportunity Statement: PVH is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. PVH is also committed to providing reasonable accommodations for individuals with disabilities.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.