Accounts Receivable Collections

Location: Indianapolis, IN Pay Range: $19 to $22 per hour Overview Come grow with us by joining our team as an Accounts Receivable Collections Specialist! In this role, you will play a critical role for the company and will work alongside other professionals within the team and other departments. To provide financial, clerical and administrative services to ensure efficient, timely and accurate collection of payment of accounts. Who is Model 1, formerly known as Creative Bus Sales? Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next. It’s the strength of our relationships – both with customers and manufacturers – that allows us to keep a finger on the pulse of what you need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, you’ll have a partner from challenge all the way through solution and beyond. Our Core Values: At Model 1, we are committed to living our core values:

• Solving Problems: Trust what you know. Work together to find solutions. See every angle and figure it out.
• Setting the Tone: Establish the mood that puts others at ease. Be the person that you’d want to interact with – approachable and transparent.
• Drive Forward: Keep your eyes up to see what’s ahead. Imagine better methods. Seize opportunities. Move the business and the market, meaningfully.
• Find Balance: Match your energy at work to your energy with family, friends, and community. Decide and align your priorities. Pour into yourself and those around you.
• Own It: Take the extra step. Fix issues when they come up. Care from start to finish. Do the right thing, every time.

Responsibilities Below is an overview of the duties and responsibilities you would take on in this role:

• Provide timely and accurate accounts receivable collection.
• Accurately apply incoming payments to customer accounts within the accounting software.
• Prepare consolidated invoicing and submit via payment portals to meet customer specifications.
• Match payments received with corresponding invoices and verify accuracy to prevent discrepancies.
• Investigate and resolve any discrepancies between payments and invoices, working closely with internal teams and customers as needed.
• Provide account reporting according to specific deadlines.
• Perform account reconciliations.
• Monitor customer account details for non- payments, delayed Payments and other irregularities.
• Generate age analysis.
• Review A/R aging to ensure compliance.
• Maintain A/R customer files and records.
• Investigate and resolve customer queries.
• Process adjustments.
• Establish and maintain friendly and professional relationships with customers and venders.
• Communicate with customers via phone, email, mail or in person.
• Assist with month end closing.
• Collect data and prepare monthly and weekly reports.
• Process and send monthly statements to customers.
• Other duties as assigned.

What You Will Gain

• Competitive benefits including health insurance, paid holidays, and vacation pay
• Continuous training to provide you the opportunity to develop your full potential and be a true business partner
• Access to an expansive network of mentors and networking opportunities
• Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service

Minimum Job Requirements:

• Experience in accounts receivable, cash application, or a similar finance role
• Familiar with Accounts Receivable Aging and the complete AR Cycle
• Proficiency in accounting software and Microsoft Excel.
• Strong attention to detail and accuracy in data entry and record keeping.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Effective communication and interpersonal skills, with the ability to interact professionally with vendors and internal stakeholders.

Physical Requirements

• Work is performed in an office environment
• Will be required to stand, sit and move throughout office as needed

Company retains the sole discretion to change the duties of the position at any time.