Aircraft Scheduler/Dispatcher

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Manages executive travel scheduling and reservations of internal flight. Are accountable for the successful design, deliver and communications of travel schedules, revisions and cancellations. Works with multiple stakeholders internal and external to the organization to deliver the safest and best quality travel experience to the executives.

This individual will support the flight operations of our company aircraft by providing scheduling and dispatching services.  As such, this individual will need to have a passion to delight by delivering exceptional, consistent, and personalized service that is expected and deserved.

The responsibilities and duties will consist of the following:

• Interact and provide direct support to senior management of the bank to assist with the scheduling/coordinating and dispatching of future travel requests.

• Provide logistical support and ensuring trip coordination, planning and execution of all requirements at the direction of the Manager of Scheduling.

• Scheduling aircrew and aircraft for upcoming travel.

• Provide documentation for aircrew and passenger travel, ensuring compliance for all country customs and immigration laws.

• Maintain all records of trips, including aircraft and crew data and statistics.

• Evaluate, with assistance from flight crew, all the risk factors and adjusting the trip as necessary to maintain a high level of safety.

• Analyze all aircraft and flight crew activities to ensure maximum flight hours are not exceeded.

• Provide administrative support to the Aviation Department as directed.

• Responsible for reporting any unsafe condition(s) or personnel action to the designated Safety Officer or designee.

Requirement Qualifications:

• Must have 3+ years of Flight Scheduling/Dispatching experiences - highly prefer prior PART 91/135 operations experience.

• FAA dispatcher license or Commercial Pilots license with instrument rating as a minimum or ATP (Airline Transport Pilot) license.

• Comprehensive knowledge of aviation weather, FAA regulations and aircraft performance.

• Be a self-starter, and self-motivated with exceptional judgment skill to exceed in a high-pressure environment.

• Strong MS office experiences (Word, Excel, PowerPoint – Access exp is desired).

• Previous experience with aviation scheduling software (Professional Flight Management – PFM is preferred)

• Strong oral and written communication skills. Be able to communicate effectively with senior management.

• Strong attention to detail and be able to problem solve critical issues. Be able to make critical decisions quickly and effectively.

• Effective planning and organization skills.

• Effectively handle sensitive and confidential data.

• Aviation Career minded individual looking for long term employment in FAA part 91 flight scheduling.

Desired Qualifications:

• Bachelor’s Degree desired (preferred concentration in Aviation Management).

• International/Global dispatching/scheduling experience.

• Time Share Agreement experience.

Skills:

• Attention to Detail

• Customer and Client Focus

• Decision Making

• Prioritization

• Written Communications

• Critical Thinking

• Data Collection and Entry

• Innovative Thinking

• Policies, Procedures, and Guidelines Management

• Relationship Building

• Active Listening

• Adaptability

• Business Operations Management

• Issue Management

• Problem Solving

Shift:

Hours Per Week: