Airport Operations Representative III

Purpose of Job

The purpose of this job is to act as Shift Supervisor for the Airport Operations Division.

Essential Duties and Responsibilities

The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Work Delegation

• Supervises and provides direction to Airport Operations Representatives II (Airside) and/or Airport Operations Representatives I (Cargo) to ensure FAR Part 139 compliance.
• Delegates special job assignments to Airport Operations Representatives II (Airside) and/or Airport Operations Representative I (Cargo) on a case-by-case basis.
• Evaluates emergency or unusual conditions occurring on shift and recalls additional personnel if necessary.

Planning and Organizing

• Develops and modifies work schedules to ensure adequate shift coverage.
• Plans, coordinates, and delegates daily routine duties.
• Responds to all airfield emergencies and assists within the Airport’s Incident Command Structure.
• Responsible for decisions that stabilize the situation, affect life safety and preserve property.
• Determines recovery efforts and activities to return the Airport back to normal operations. Notifies management and affected departments of incidents that affect the normal operation of the airport.
• Develop, implement, and update SOPs for direct reports.
• Determines training needs for direct reports. Provides on-the-job, classroom and team training opportunities.
• Ensures direct reports complete required training.
• Assists in completing the goals of the Airport Certification Group within Airside Operations.
• Assists upper-level management with developing budgets, business plans, standard operating procedures, and compiling various forms of data.

Communication

• Communicates daily with air carriers, project teams, DOA departments, and other airport stakeholders. Ensures Operations Management is kept apprised of significant events occurring during the shift.
• Disseminates new policies, procedures, etc., to personnel on respective shift.
• Apprise appropriate division managers or supervisors of any unusual occurrences that may affect their operation.
• Attends and participates in weekly Home Team meetings, which may occur during non-scheduled hours.
• Conducts weekly Home Team meetings with direct reports, ensuring time sensitive information is disseminated.
• Communicates effectively and exchanges information in a professional and positive manner with customers, tenants, airport employees and other staff members. Ensures correspondence with external and internal agencies is completed in a timely manner.

Administrative Duties

• Reviews and approves daily reports, work orders and inspection forms for accuracy.
• Attends airport safety-related meetings and seminars as necessary.
• Keeps abreast of all FAA, state, local and DOA regulations, safety, and compliance requirements.
• Ensures the Department SOPs remain current at all times.

Record Keeping and Documentation

• Ensures that accurate and complete records of all incidents occurring on each shift are maintained.
• Ensures daily airfield inspections are conducted and properly documented to validate airport and airfield compliance with FAA FAR Part 139 and other governmental agencies laws and regulations.

Marginal Job Functions

Performs other related duties as required.