Assistant Director of Case Management

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Job Description:

Cayuga Centers is hiring immediately for an Assistant Director Of Case Management

Earn $71,000 - 73,000 annually

Location: New York, New York

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have 22 locations across 8 states and serve over 10,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

About the Program and Position:

Our Transitional Foster Care Program for Unaccompanied Children (UC) overseen by the Office of Refugee Resettlement (ORR), ensures the well-being and safety of unaccompanied children (ages 0-17) who cross the US Southern border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services.

Under the direction of the Director of Case Management, the Assistant Director Case Management will assist in the supervision of case managers working within the Unaccompanied Children Program. This staff will audit the quality of the case management procedures to ensure consistent and high quality services for all youth.

How you get to use your skills…

Coordinate and oversee each minor’s initial intake requirements, assessments, individual service plan, family reunification, and discharge.

Train, supervise, and manage daily operations up to 12 case managers at a given time

Responsible for case management services for unaccompanied children; carry a small caseload (as assigned)

Submit daily Office of Refugee Resettlement (ORR) ORR-required reports. Ensure all services provided to each minor are properly documented in each case file and UC Portal

Respond to client emergencies within or outside work hours

Provide weekly supervision to each case manager

Participate in weekly staffing meetings with clinicians, case managers, case coordinator, and other ORR staff

Schedule:

Monday - Friday, 9:00am - 5:00pm

Must be flexible to meet program needs

Evenings and weekends may be required

Exempt position

Experience and Skills:

Master’s degree in relevant behavioral/social sciences field preferred

Bachelor’s degree in social work, counseling, education or other human services profession required

NYC ACS or private agency child welfare experience required

Familiarity with OCFS, OPWDD, OMH, the ORR Network, and other relevant municipal and state agencies

Strong skills in Microsoft Office including Word, Excel, PowerPoint, and Outlook applications

Experience with G-Suite is a plus

Flexibility to work when families are available to meet

Ability to work well with people from many cultures including recent immigrants, non-English speakers, and LGBTQ children

NYS Driver’s License preferred

Ability to travel to other agency locations

Bilingual preferred - English/Spanish, English/Creole, English/French, English/Portuguese

Physical Requirements:

Computer work requires sitting at a desk for long periods of time

Time on your feet for up to several hours a day

Ability to commute via public transportation for lengthy periods of time (i.e. train, plane, car)

Walk up/down stairs

Ability to travel to various required locations

Benefits

160 Vacation Hours 

10 Holidays, 3 Personal Days, Medical Appointment Time

Medical, dental, and vision insurance

Pet and Legal insurance

Employee Assistance Program

FSA, Transit, and Parking savings accounts

Supplemental life insurance, critical illness, enhanced short-term disability benefits

401(k) match up to 6%

Corporate Discounts Program

Sick Leave Pool

Identity Protection

As a full time benefits position, staff is eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.

In accordance with federal, state & local laws, we maintain a drug-free workplace and perform pre-employment drug testing.