Certified Medical Assistant

Position Summary:

Rutgers, The State University of New Jersey, is seeking a Medical Services Assistant for the Otolaryngology Clinic at the Robert Wood Johnson Medical School. The Medical Services Assistant performs administrative and clinical tasks as assigned to support effective and efficient office operations. Among the key duties of this position are the following:

• Advises patients regarding preparation of necessary forms; counsels patients regarding paperwork requirements.
• Obtains pre-certification and /or prior authorization from insurance companies for patient management as assigned.
• Monitors patient flow, and communicates with any issues or problems that arise with the clinical staff; seeks assistance from clinical staff when communication back to the waiting room is needed.
• Explains procedures and treatments to patient to gain cooperation, understanding and allay apprehension.
• Documents all patient correspondence and correspondence with other pertinent health care providers.
• Observes patient, records significant conditions and reactions, and notifies supervisor or Physician of patient's condition and reactions to drugs, treatment and significant incidents.

Minimum Education and Experience:

• Meets the New Jersey Board of Medical Examiners definition of a

  About Rutgers University

  Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.

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