Consumer Loan Servicing Specialist

As a Consumer Loan Servicing Specialist you will book loans, loan check-backs, process loan payoffs and payments, process paid loans, lien recording on titles, prepare Discharge of Mortgages, file maintenance on loans, and prepare loans for scanning and filing. Liaison between Branches, Customers, and Loan Officers.

Key Responsibilities

• Book new loans - review all signed loan documentations and upload new loans through the Laser Pro interface program to the Fiserv System. Follow up with branches and Loan Officers for missing or incorrect loan information, prepare block posting sheets.
• Process payoff checks, including preparing loan and general ledge tickets; paid loan sheets.
• Interact with Branches, Customers and Officers to research and solve loan problems.
• File maintenance on loans - updating pending items such as titles, missing documentation, attaching ACH's for payments.
• Processing paid loan files - releasing paid documentations, title, refund checks.
• Load Auto loans with PA titles into the Vintek System to track our lien recordings in PA.
• Preparing loan set-up sheets to attached Overdraft Loan to Checking accounts.
• Check back previous day's booked loans, modifications, increases, conversions, block posting sheets.
• Run Vintek Reports.
• Send out loan pending list to Branches and Loan Officers.
• Prepare Loan Folders for filing - labeling, bar coding for scanning.
• Prepare Discharges of Mortgage when necessary.
• Perform any other related duties as required or assigned.

• High School diploma
• 12 months of loan servicing experience or related experience
• Intermediate proficiency with Microsoft Office
• Excellent verbal and written communication skills
• Proficient knowledge of basic math
• Must be bondable

All Lakeland Bank employees must be bondable. FBI background checks are required to confirm eligibility for bonding. Note: A guilty plea or criminal conviction will not necessarily preclude employment at Lakeland Bank.

Lakeland Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.

Monday - Friday 8:30am-5:00pm. 40 hours weekly. Overtime as needed