Customer Service Specialist

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Job Description - Customer Service Specialist

ARS-Rescue Rooter

 

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

 

At ARS, the value of your customer service delivery will never go unnoticed or unappreciated! We are seeking an incredible person to join our Team that is known to set the standard for customer support and quality assurance. This position will be part-time, 20-25 hours per week.

 

The Customer Service Specialist can expect:

  • Year-round work as we service multiple trades with multiple busy seasons.
  • Competitive pay options based on your skill and availability.
  • Paid orientation, paid training, and weekly direct deposit payroll.
  • Clean office environment with great equipment and a strong team ready to grow along side of you.
  • Comprehensive Training Opportunities provided by in-house Learning & Development team.
    • Training including but not limited to technical, sales, safety, leadership, systems training.
  • National Network to support professional growth & development and provide transfer opportunities.

As the employer of choice , we offer an Industry-Leading Benefits Package even as a part-time employee! The benefits you can take advantage of are:

  • 401(k) with weekly match contribution
  • Free Virtual Healthcare starting day one of employment
  • Discount Programs with our partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.)

HS diploma, or GED equivalent, is required. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted. Previous reception experience or experience in customer service is desired. Must be computer literate with knowledge of Microsoft Office products. Strong communication and interpersonal skills are required.
 
 
* This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts depend on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here:
 

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