Director of Clinical Services

Salary Range: $130,000 - $160,000 a year (DOE)

Location: 3133 W Frye Rd Suite 525, Chandler, AZ 85226 (Can be a remote but prefer on-site.)

About Us

Embark Behavioral Health stands as the nation's premier network of family behavioral health treatment centers, spanning 15 states. We offer a comprehensive range of services, from residential and wilderness programs to therapeutic boarding schools, outpatient care, and transitional living options. Our mission is to provide a full continuum of care, ensuring support for adolescents, young adults, and their families.

Operating facilities nationwide, we employ a strategic approach, from Long Term Residential and Wilderness Therapy to IOP/PHP clinics and virtual outpatient care. Our local clinics play a pivotal role in broadening access to life-saving mental health treatments for insured families.

Discover more about our proprietary CASA treatment framework, dedicated to enhancing the well-being of teens and families, fostering joy through co-regulation. Click here to learn more. Join Embark Behavioral Health and be the catalyst for change.

• Serve as the Residential Division’s “Chief Clinical Officer” and become the expert and source of truth in the Embark Treatment Approach (ETA) and our full continuum of services
• Build and lead each region or area’s clinical director team to reinforce ETA at each program (typically 3-5 in one area, and 12-15 in each region)
• Understand, interpret, correlate, and integrate clinical data to drive improvements in client outcomes and satisfaction
• Act as a resource, mentor, trainer, and supervisor for program- and area-level clinical directors and provide case consults, case conceptualization, and other learning opportunities
• Become the expert in our available arsenal of clinical assessment tools, master treatment plan, electronic health records (EHR), timely documentation, and admissions and discharge criteria.
• Create avenues to drive continuous improvement and accountability to key clinical measurements, including but not limited to recurring clinical director meetings, 1:1 or group supervision, and performance management conversations
• Partake in selection, onboarding, ongoing training, and CEU opportunities for new and existing clinicians.
• Serve as the go-to thought and execution partner in the clinical arena for our Division President, Regional Vice Presidents, and Area and Program Executive Directors.
• Serve as the go-to problem solver and key leader in improving therapist retention and engagement
• Lead Embark’s internal program reviews, ensure our clinical and safety standards are enforced to meet legislative and accreditation requirements, and support programs through incidents, sentinel events, and their follow-up
• Maintain a close relationship and partnership to Embark’s national Clinical Services team and serve as a key liaison and communicator between our national Support Team and Field Team, driving consistency and standardization across programs in training, tracking metrics, and adherence to specific modality and intervention standards and systems
• Serve as a key member of the “Start-up Team” for the launch of new RTC locations overseeing the on-site clinical training, establishment of core processes and development of clinical professional staff in that location during the pre-opening, opening and post-opening time frames.
• Potentially stepping in as a Program- or Area-level clinical director, and/or Interim Executive Director in the Residential Division programs in the event of an absence or unexpected change in coverage.
• Report to the Division President for the Residential Division.

• Minimum master's Degree in Behavioral Sciences - Social Work (MSW), Clinical Social Work (CSW), Clinical Mental Counseling (CMHC), Marriage and Family Therapist (MFT), Licensed Professional Counselor (LPC) or a related discipline
• Active and fully licensed in home resident state and in the covered division locations (or want to be licensed.)
• Remote based with ability and willingness to travel 75%+ of the time to Embark programs or Support Office (Estimated 40 weeks of travel per year).
• Must have at least 4+ years of supervisory and managerial experience leading and influencing clinicians, partnering with operations leaders, and leading in a multi-site or multi-program setting
• A desire to coach, mentor, and develop clinicians and drive policy adherence, outcomes accountability, and positive change
• A track record of using clinical data and available tools (e.g. PHQ9, GAD7) and through a team approach, elevate client outcomes and experience
• A desire to perform and develop counseling/therapeutic expertise in individual, family, and group therapy; experience working with youth mental health preferred
• Ability to plan, implement, and adjust a course of treatment as required
• Ability to pass a state background check

• Opportunity to foster relationships with adolescents and their families, create joy in their lives, and heal generations.
• Opportunity to build, lead, and mentor a world-class team of clinician leaders across multiple programs and geographies
• Competitive salary
• Comprehensive Benefit Program that includes medical insurance with a generous company contribution towards a high deductible plan, dental insurance, vision insurance, voluntary life and AD&D insurance, long-term disability, 401K with company matching, and paid maternal leave.
• ​Continuing Education Reimbursement
• Access to professional growth using our leading edge strategies and trainings with our exceptional leaders
• Executive PTO program that includes Company Paid Holidays.
• Play a key role in influencing executive decisions for the Residential Division.
• Join a team of nationally recognized industry leaders who provide you with a framework of training, support, and long-term advancement opportunities.
• Embark and team members embrace the core values of empathy, trusting relationships, service, growth, and results.
• Possible relocation assistance available

Embark is an Equal Employment Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community. Embark seeks to recruit and support a broadly diverse staff who will contribute to the organization's excellence, diversity of viewpoints and experiences, and relevance in a global society.