Financial aid specialist

Full job description

Description

***Applicants seeking short-term or part-time work with the University of Hawai‘i may apply for Casual Hire positions, which include administrative, professional, and technical (APT) or instructional-type positions. Because of the temporary nature of these appointments, Casual Hire employees are not eligible for most benefits provided to regular Board of Regents (BOR) and Civil Service employees (i.e. paid holidays/leave). Casual Hire appointments may last for up to 89 days for full-time employees, and up to 1 calendar year for part-time employees.

Title: (CASUAL) Financial Aid Specialist

Hiring Unit: Financial Aid Office

Position: ***Casual Hire***

Location: UH Hilo

Date Posted: June 14, 2024

Closing Date: June 21, 2024

Salary: $23.67 /hour

Full time/Part time: Full time

Temporary/Permanent: Temporary

Other Conditions: Casual Hire temporary appointment is expected to begin July 2024, or soon thereafter. Not to exceed 89 days.

Duties:

• Perform in depth evaluation and verification of financial aid applications ensuring that applications are complete and accurate in accordance with applicable regulations.
• Compare verification worksheets, tax return transcripts or IRS data retrieval tools and other untaxed income or data elements.
• Review corrected ISIR records for accuracy.
• Manage and record receipt of all scholarship and loan checks received by the office.
• Ensure eligibility based on requirements provided by the scholarship committees and loan servicers. Recalculate financial aid award if necessary.
• Determine Satisfactory Academic Progress for financial aid eligibility. Utilize and interpret STAR Degree Report for Advisors when needed.
• Counsel students on all financial aid programs and on specifics related to their financial aid awards.
• Identify students who are over awarded aid by running batch reports in Banner. Determine current student eligibility and revise financial aid awards as necessary, notify via email.
• Effectively utilize Federal electronic programs such as NSLDS, COD, FSA Partner Connect, Edconnect to determine Pell Lifetime Eligibility Usage, Unusual Enrollment History, and Loan Eligibility.
• Maintain current knowledge of state and federal financial aid programs; attend meetings, workshops and conferences regarding changes in eligibility requirements, application procedures and other issues.
• Contact federal officials as necessary for clarification or interpretation of regulations and apply Federal and State laws, rules and regulations in order to determine appropriate use of judgment.
• Coordinates financial aid outreach activities with other UHH departments, high schools, local groups, and agencies; attends events to promote financial aid opportunities and presents financial aid workshops and orientations to potential students, parents, and large groups on and off campus.
• Coordinates communications with students and potential students via email, Chatbot, social media and other communication outlets to increase FAFSA application and completion.
• Assist students and parents regarding the financial aid process and respond to inquiries.
• Manage email communication for the office and ensure email inquiries are answered in a timely and accurate manner.
• Supervise student assistants and evaluate performance when needed.
• Manage the conversion of paper financial aid documents to Onbase, UH's document imaging system.
• Advise and refer students to services offered by UH Hilo when appropriate.
• Manage content and update as necessary on financial aid webpages.
• Other duties as assigned.

Minimum Qualifications:

• Possession of a baccalaureate degree in any field; and 0 year(s) of progressively responsible professional experience; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

Desirable Qualifications:

• Minimum of one year experience in providing financial aid, educational services, counseling, or other assistance to students and student groups including experience with minority or disadvantaged groups.
• Prior work experience in a university financial aid office.
• Prior experience using the Banner Student Information System and Federal Financial Aid Information System such as Edconnect, COD, CPS, and NSLDS.
• Demonstrated experience providing financial aid assistance to graduate level students in a Professional School.
• Demonstrated ability to resolve wide ranging complex financial aid problems through the use of creative reasoning and logic.

To Apply:

Click on the “Apply” button on the top right corner of the screen to complete an application and attach the required documents. A complete application must include: (1) cover letter explaining how you satisfy the minimum qualifications; (2) resume; (3) names and contact information (telephone number and email addresses) of at least three professional references; and (4) transcript(s) showing degrees and course work appropriate to the position (copies are acceptable; however, original official transcripts will be required prior to employment). Please do not include any self-identifying photos. Please redact references to social security numbers and birth dates on transcript copies. All requested documents/information will become the property of the University. All minimum qualifications must be met by the hire date. Incomplete applications will not be considered. Failure to submit all required documents and reference information shall deem an application to be incomplete.

Note: If you have not applied for a position before using NeoGov, you will need to create an account.

Inquiries: Sherrie Padilla,

Please refer to the Financial Aid Specialist Casual Hire when making inquiries.

EEO/AA, Clery Act, ADA

The University of Hawai'i is an Equal Opportunity/Affirmative Action Institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran.