Generator Technician

About GenServe: 

GenServe is the nation’s leading independent provider of scheduled and emergency power generator maintenance, repair, and sales, primarily serving commercial customers. Established in 1990, GenServe has the largest team of EGSA-certified technicians in the Northeast and a growing presence across the U.S. Through a combination of organic growth and strategic acquisitions, GenServe is rapidly expanding its national footprint as a one-stop shop for generator solutions. 

Job Summary

GenServe is looking for a skilled and experienced Generator Technician to join our field service team. In this role, you will independently perform scheduled maintenance, diagnostics, load banks, and repairs on a wide range of standby generator systems. You’ll work with diesel, natural gas, and propane-powered generators for commercial, industrial, and municipal clients. This position is ideal for technicians with a solid foundation in power generation and a desire to continue growing their technical and leadership skills.

Key Responsibilities

• Perform preventative maintenance and repair services on standby generator systems.
• Independently diagnose mechanical and electrical faults using appropriate tools and technical documentation.
• Troubleshoot engine and generator system components include batteries, starters, alternators, fuel systems, and control panels.
• Complete load bank testing and inspections to ensure generator performance.
• Maintain accurate service records, inspection reports, and parts usage documentation using company systems.
• Some exposure to ATS (Automatic Transfer Switches) with supervision.
• Ensure all work complies with GenServe safety standards and customer site protocols.
• Provide support and guidance to Gen Tech 1’s as needed.
• Attend internal and external training as needed to further your knowledge and experience.
• Participate in a rotating on-call schedule, including evenings, weekends, and holidays, to respond to emergency service requests and ensure timely resolution of customer issues.

Qualifications

• High school diploma or GED required.
• Technical training or certifications in diesel engines, generator systems, or electrical systems preferred.
• Minimum of 2 years’ hands-on experience servicing commercial or industrial generator systems.
• Valid driver’s license with a clean driving record.
• Physically able to lift 50+ lbs and work in field/outdoor conditions.
• Proficiency in using diagnostic tools, multimeters, and load banks.
• Experience with major brands like Cummins, CAT, Generac, Kohler, or MTU is a plus.

Skills and Competencies

• Must perform all duties and responsibilities of a Level 1 Technician.
• Strong mechanical and electrical troubleshooting skills.
• Excellent customer service and communication abilities.
• Ability to read and interpret wiring diagrams, schematics, and service manuals.
• Self-motivated with strong problem-solving and organizational skills.
• Commitment to safety and quality workmanship.

Opportunities for Growth

Generator Technician at GenServe are on a clear path toward becoming a Generator Technician Level 5. GenServe supports advancement through paid training, OEM certifications, and OJT.

Why GenServe?

• Competitive compensation and benefits
• Consistent year-round work
• Industry-leading safety and technical training
• Advancement opportunities in a growing company
• Supportive, team-oriented work culture
• Technician Appreciation Days