Male Spa Coordinator FT

Overview:

Spa Coordinator

To service all customers and guests of the Golden Nugget Spa and Salon to the highest possible standards of guest service. To maintain the highest possible cleanliness standards, while also delivering personalized guest experience. To establish guest ownership in resolving guest challenges in delivering stellar guest service. 

Responsibilities:

• Know, understand, and adhere to the policies, procedures, and SOP’s of the Corporation and Spa Operations Department.
• Provide a positive guest service experience to each guest including but not limited to courtesy, sincerity and enthusiasm to all guests of the Golden Nugget Spa and Salon.
• Schedule appointments for Spa and Salon services, taking into consideration the timing of the services and the best practice order of those services.
• Be an expert about the products and services available within the Spa and Salon to better make recommendations to the guests inquiring about the retail products and services offered at the Golden Nugget Spa and Salon.
• Enthusiastically greet each guest as they enter and exit the Golden Nugget Spa and Salon.
• Strictly adhere to the Policies and Procedures with regard to money handling and PCI compliance by maintaining accurate records of receipts by collecting, totaling and submitting all receipts and cash as specified by the policies, procedures, and SOP’s of the Spa
• Operations Department.
• When Opening/Closing the Spa and Salon Facilities each day secure the area by ensuring the premises are locked and all electrical equipment has been turned off.
• Professionally answer booking, informational, and courtesy reminder telephone calls.
• Clean, stock, and maintain the environment of the Fitness and Spa Facilities while completing daily checklist.
• Deliver promptly daily reports to management by gathering needed information from SpaSoft.

Qualifications:

• Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
• Excellent interpersonal and communication skills (verbal and written), fluent English and articulate
• Ability to work efficiently, independently and cohesively, consistently producing quality results
• Computer literate in Microsoft Windows applications required; Spa Soft experience preferred.
• High school diploma or GED
• Six months experience as a Beauty Salon Receptionist or similar position.
• Minimum age requirement is 18.

What we offer you: 

• Multiple benefit plans to suit your needs 

• Paid Time Off 

• 401K 

• Opportunities for advancement 

• Positive and respectful work environment where diversity is valued 

• Generous employee discounts on dining, retail, amusements, and hotels 

• Community volunteer opportunities 

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. 

Posted Salary Range: USD $16.50 - USD $16.50 /Hr.