Office Support Specialist

Office Support Specialist - Dispatcher and Biller Location King of Prussia, PA :

Company Overview: Triad Lifts is a King of Prussia Based elevator contractor which is a dynamic and growing company dedicated to providing exceptional services to our valued customers. We are seeking a highly organized and detail-oriented individual to join our team as an Office Support Specialist, focusing on dispatching and billing responsibilities.

Position Overview: As an Office Support Specialist, you will play a crucial role in ensuring the smooth and efficient operation of our daily business activities. This position requires a candidate with excellent communication skills, attention to detail, and the ability to multitask. The primary responsibilities include dispatching tasks and handling billing processes.

Key Responsibilities:

• Dispatcher Duties:
• Receive and prioritize incoming service requests or work orders.
• Coordinate and dispatch field personnel efficiently.
• Communicate with clients and field staff to ensure timely completion of tasks.
• Maintain accurate records of service calls, dispatches, and employee schedules.
• Billing Responsibilities:
• Generate and process accurate and timely invoices for services rendered.
• Verify billing information for accuracy and completeness.
• Address customer inquiries related to billing and invoices.
• Collaborate with the finance team to reconcile accounts and resolve any discrepancies.
• Administrative Support:
• Provide general administrative support to the office as needed.
• Assist with data entry, filing, and record-keeping.
• Participate in team meetings and contribute to process improvement discussions.

Qualifications:

• Proven experience as a Dispatcher and/or Biller in an office setting.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Proficient in using office software and billing systems.
• Ability to handle multiple tasks and prioritize effectively.
• Detail-oriented and committed to maintaining accuracy in all tasks.

Education and Experience:

• High school diploma or equivalent; additional education or certification in relevant fields is a plus.
• Previous experience in a similar role is highly desirable.

Benefits:

• Competitive salary
• Health insurance
• Retirement plan
• Opportunities for professional development and advancement

If you are a motivated individual with a passion for organization and customer service, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter detailing your relevant experience to .

Triad Lifts is an equal opportunity employer and encourages candidates from all backgrounds to apply.

Job Type: Full-time

Pay: $43,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• King of Prussia, PA 19406: Relocate before starting work (Required)

Work Location: In person