Showroom Manager - Fulltime

WHO WE ARE:



Samuel & Sons has enjoyed more than three quarters of a century of making the impossible possible. And along the way, we've never lost sight of what matters most - the people who've helped us get where we are and the close-knit family feeling that encourages each of us to do our best. Samuel & Sons people have the drive to overcome any obstacle and the spirit to take on any challenge. As a family-owned company with an immense appreciation for its employees, Samuel & Sons is a great place to work. The opportunities are yours for the taking. And the benefits are among the best in the industry. Samuel & Sons continues to maintain its competitive advantage, achieve superior customer satisfaction and improve the overall company performance by creating an inclusive workplace that empowers each employee to make valuable contributions, be as unique as they are, and promote reaching their fullest potential. Samuel & Sons appreciates the rich diversity of the people in the communities where we work. Therefore, we aim to create and maintain a professional environment where differences are respected, varied skills and abilities of diverse individuals are valued and all may contribute to the success of the organization.

Our Core Values

• We are CUSTOMERCENTRIC: The customer is at the heart of everything we do.
• We are HUMAN: See people as people deserving of our trust, respect, and integrity.
• We are UNITED: A community that supports each other through individual perspectives and collaboration.
• We are PASSIONATE: Driven and committed to being better every day.
• We PUSH BOUNDARIES: Move beyond what is by challenging assumptions and embracing change

ABOUT THE ROLE

The Showroom Manager is a dynamic sales leader with a passion for developing high-performing teams and building strong relationships within the interior design community. This role is responsible for driving sales growth and leading the day-to-day operations of the Dallas showroom through team leadership, client engagement, and operational oversight. Serving as a trusted resource for trim and design solutions, the ideal candidate combines proven sales and leadership experience, industry expertise, and strong operational acumen to deliver an exceptional client experience and achieve business objectives.

WHAT YOU WILL DO

• Lead, train, motivate, and hold showroom staff accountable for achieving sales goals while delivering exceptional customer service and fostering a positive, high-performing team culture.
• Manage the showroom budget, monitor financial performance, and review sales metrics and reporting to drive informed business decisions.
• Serve as a mentor and subject matter expert, providing guidance on trim products, design trends, and client engagement best practices.
• Oversee the day-to-day operations of the showroom, including inventory management, order processing, client follow-up, and operational efficiency.
• Maintain an organized, visually inspiring showroom environment by ensuring displays, samples, merchandising, and product presentations reflect brand standards.
• Provide expert trim and design consultation, advising clients on pattern, color, scale, style, and product selection while delivering creative design solutions.
• Build, develop, and maintain long-term relationships with existing and prospective residential clients to drive sales growth and client loyalty.
• Stay current on interior design trends, key industry influencers, and local design events within the Dallas Metro area to identify market opportunities and support sales strategy.
• Manage the sales pipeline and maintain accurate client records within the CRM, ensuring consistent follow-up, opportunity management, and forecasting.

WHAT WE'RE LOOKING FOR

Education & Experience

• Bachelor's degree required; degree in Interior Design, Business, or a related field preferred.
• Minimum of 3–5+ years of management experience in a showroom, retail, or sales-driven environment.
• Proven experience building relationships and working directly with interior designers, architects, or other trade professionals.
• Demonstrated success in sales, preferably within a design or showroom environment, with a track record of meeting or exceeding sales goals.
• Experience overseeing showroom operations, including inventory management, order processing, merchandising, and client projects.
• Experience recruiting, developing, coaching, and retaining employees.
• Experience managing budgets, analyzing sales performance, and using data to drive business decisions.

Technical Skills

• Strong knowledge of interior design principles, trim applications, and product specifications.
• Ability to provide expert guidance on pattern, color, scale, style, and product selection.
• Proficiency with CRM systems, including client outreach, pipeline management, follow-up, and account management.
• Experience with inventory management and order processing systems.
• Ability to manage showroom budgets, interpret sales reports, and monitor key performance metrics.
• Proficiency in Microsoft Office Suite, including Outlook, Teams, Excel, and PowerPoint.

Soft Skills

• Proven leadership skills with the ability to coach, motivate, develop, and hold team members accountable.
• Highly organized with excellent time management, prioritization, and multitasking abilities.
• Self-motivated, results-oriented, and adaptable in a fast-paced, client-focused environment.
• Creative, solutions-oriented thinker with strong problem-solving skills and exceptional attention to detail.
• Excellent interpersonal, communication, and relationship-building skills with a strong commitment to delivering exceptional client service.
• Professional, approachable, and collaborative, with the ability to build trust and foster strong working relationships across teams and with clients.

CORE COMPETENCIES

• Leadership
• Decision Making
• Problem Solving
• Client Focus
• Accountability
• Communication
• Process Improvement

PHYSICAL REQUIREMENTS

• Ability to lift up to 30 lbs.
• Ability to safely climb ladders and perform tasks at varying heights
• Prolonged standing/sitting (7.5 hours per shift)

WHAT WE OFFER

• Competitive rate with incentive
• Comprehensive medical, dental, and vision insurance with HSA option
• 401(k) plan with a 4% company match
• 15 PTO days, floating holiday option, and paid holidays
• Collaborative and professional work environment

Samuel & Sons is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, education, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics and celebrates the diversity of its growing team.

We are unable to sponsor or take over the sponsorship of employment Visa at this time.

Recruitment agencies and consultants may not submit resumes/CVs directly to managers through this website. Samuel & Sons does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with Samuel & Sons.

$65K to $70K

Samuel & Sons, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. Samuel & Sons may ultimately pay more or less than the posted range, depending on candidate qualifications. This range may be modified in the future.