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Technical Content Support Specialist

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Job Description - Technical Content Support Specialist

Description

Join our team of content editors who work with information about hotels and rates: we configure, customize, and ensure that every guest sees clear and up-to-date offers on our platform.

Job Responsibilities

  • Quickly identify and resolve technical issues that may arise during bookings;
  • Monitor the quality and accuracy of rate displays for platform users;
  • Work with the CRM system and internal admin panels to enter and update information;
  • Achieve established KPIs (monthly bonus based on performance).


Requirements
  • Ability to quickly switch between tasks and handle several assignments in parallel;
  • Excellent spelling and punctuation, strong computer literacy;
  • Confident PC user, experience with Google Docs;
  • Attention to detail, perseverance, and a high level of self-organization;
  • English language proficiency at Upper Intermediate level or higher.


Benefits

We offer you:

  • Remote work format, shift schedule 2/2 with flexibility regarding working hours if needed.
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together.
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities.
  • Partial compensation for participating in external training and conferences.
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
  • Corporate prices on hotels and travel services.
  • MyTime Day Off - an extra non-working day without loss of compensation.

Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice

Original job Technical Content Support Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Emerging Travel Group

We're a pioneering travel-tech company, known globally for our brands — RateHawk, ZenHotels, RoundTrip, that offers customers an impressive choice of 2.7M+ accommodation options in 220 countries. Since our inception in 2010, we've been proudly building a diverse community of over 3,500 employees spr...

Read more about the company

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