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The La Jolla Beach & Tennis Club is currently seeking a highly skilled Tennis & Golf Programs Assistant to join our team at our beautiful oceanfront property!
Be a part of the diverse team at La Jolla Beach & Tennis Club, Inc. Our landmark hotels and restaurants have become La Jolla institutions, which are founded on family values and community mindedness. La Jolla Beach & Tennis Club, Inc. offers excellent benefits and a great work environment for our employees.
What we offer:
What we ask:
SUMMARY:
Greets visitors, directs telephone calls and provides information to callers. Provides clerical support by performing the following duties.
Promotes and follows LJBTC, Inc.'s, Signature Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests.
Full Time
Pay Range: $18 -$19/hr.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
OUTCOME:
The Tennis & Golf Programs Assistant will most often times be the first person Club members and guests will encounter. It is imperative, therefore, that this employee understand that our business is hospitality and our role as employees of this company is to make our guests feel at home during their visit.
The warmth of this employee's welcome, the sincerity of his/her smile and the graciousness of his/her greeting is what will make a difference and win loyal guest & Member relationships. This employee will be challenged to deliver not ordinary, but extraordinary service by anticipating guest's needs, by attention to detail and by exceeding their expectation of first class service each and every day. Timely and accurate responses to member, guest and employee requests are essential to the success of the department(s) and the company.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Minimum of three (3) years related experience and/or training in equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively in English before guests, children, parents, managers, or employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
CPR & First Aid Training Card
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is frequently required to sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must be able to play competitive tennis.
The employee constantly lifts and/or moves up to 10 pounds and must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to adjust focus.
WORKING CONDITIONS
ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee frequently works in outside weather conditions. The employee occasionally works near moving mechanical parts. The noise level in the work environment is usually moderate to loud.
INTERACTION:
While performing the duties of this job, the employee will interact frequently with the adult members and apartment guests, as well as the children of members, hotel guests and non-members. This employee will also interact frequently with the membership services staff, tennis pro & tennis shop staff, front desk staff, catering staff and property service employees, as well as occasional interaction with the housekeeping and engineering staffs. The employee must have the ability to communicate and work effectively with both internal and external customers mentioned.
SCHEDULING:
This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.
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