BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
DESCRIPTION
Amazon is seeking an experienced candidate to develop and manage our growing global supply chain as part of Amazon Global Logistics. Since 1995, Amazon has focused on being "Earth's most customer-centric company." Amazon Global Logistics supports and advances this mission by developing game-changing international capabilities and innovative supply chain strategies. We are a fast-paced, exciting, and growing organization in search of the planet's most talented supply chain professionals. We "think globally, act locally" to revolutionize a worldwide customer experience and fulfill our promise to become the world's first truly global e-commerce company.
Key job responsibilities
- Developing operational and execution strategy for Customs Brokerage activities in the U.S.
- Driving strategic import initiatives (planning, automation, optimization), collaborating across functions to pinpoint key areas of opportunity.
- Creating and refining metrics to gauge performance and spot defects and trends, collaborating across functions to deliver top-notch quality, performance, productivity, and cost-effectiveness.
- Steering the standardization of operational procedures; collaborating with operations, finance, data, and product partners to construct repeatable and predictable structures in areas of ambiguity, enhancing consistency and reliability of operational performance.
- Connecting policies, standard operating procedures, internal controls, monitoring, and reporting with operational and compliance improvement.
- Streamlining communication and disseminating change information among stakeholders and operations teams in different geographies to prevent isolated work streams.
- Leveraging Customs subject matter expertise to drive overall business outputs
- Identifying and implementing mechanisms and solutions for continuous improvement.
- Collaborating with technology, product management, legal, human resources, business intelligence, and other crucial stakeholder groups.
- The Senior Program Manager must be a adept communicator, highly collaborative, and capable of working effectively across various organizational levels and geographies.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Nashville, TN, USA
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree
- Customs Brokerage Experience, CBL
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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