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Position Overview:
As a Personal Banking Consultant Float at Lakeland Bank your focus is to provide outstanding service to all clients. The primary focus of a Personal Banking Consultant (PBC) is to establish relationships with customers and prospective customers in order to understand, identify, and satisfy their financial needs and to provide a positive customer experience during every branch interaction.
This is a full-time seasonal PBC Float position, 40 hours per week. This position supports our offices in Ringwood Wanaque and West Milford.
At the completion of this assignment, you will be awarded a $1500.00 BONUS. We anticipate the assignment will end on August 30, 2024. This date is subject to change based on business needs. After the completion of the assignment you may apply to new opportunities throughout the bank. .
The PBC role is dynamic and includes fulfilling the customer’s transactional and service needs on a day-to-day basis. In addition, the PBC supports a variety of customer functions of the retail branch office: coordinating work within the unit or department, as well as with other units or departments; responding timely to inquiries or requests for information, provide solutions to complex questions, address and resolve customer concerns and provide financial solutions; escalate information to a supervisor when necessary, and engaged in identifying opportunities to offer additional bank products and services. The PBC offers products and services based on needs, as identified utilizing the skills learned in Retail Sales and Product training.
Key Responsibilities:
Skills Required:
All Lakeland Bank employees must be bondable. FBI background checks are required to confirm eligibility for bonding. Note: A guilty plea or criminal conviction will not necessarily preclude employment at Lakeland Bank.
Lakeland Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.
This is a full-time position, 40 hours per week.
Hours
Monday - 8:45am - 5:15pm
Tuesday - 8:45am - 5:15pm
Wednesday - 8:45am - 5:15pm
Thursday - 8:45am - 5:15pm
Friday - 8:45am - 6:15pm
Saturday - 8:45am - 12:15pm (alternating)
When working weekends, you will enjoy additional time off during the week.
Scheduled hours subject to change.
Overtime as needed
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