Principal Solution Engineer

Description

Lead Solution Engineer - CBS Vertical

Location: Eastern US Job Summary: We believe that businesses today have more questions that need data-driven answers than they have data scientists to answer them. What if you were empowered to solve these complex business problems for Fortune 500 companies? What if you had the World's #1 CRM with an Intelligent Experience to achieve that goal? What if you could work for a company that believes that equality, giving back to the community, and sustainability are as important as innovation and growth? What if you could turn everyday business analysts into #CitizenDataScientists and Trailblazers that transform their businesses? All this in the Worlds #1 Best Place to Work…sounds like fiction, you say? Absolutely not! Here at Salesforce, we call it #DreamJob! Job Detail Description: The Lead SE believes in the powerful combination of AI + Data + CRM to transform businesses in the Fourth Industrial Revolution. This role will work closely with sales, SEs and architects on large enterprise accounts.

Your Impact:

• Understand and uncover business challenges and issues faced by the customer and be able to lead a targeted discovery session or workshop with business users to define, build and implement solution prototypes and pilots, and then run those pilots from inception to completion.
• Build and present customized demos that prove the business value of the solution
• Present Salesforce technology infrastructure, including demonstrating deep familiarity with the data architecture, software and security stack
• The ability to confidently present and articulate the business value of the Salesforce Service Cloud to leaders and executives of all levels
• Deliver product, technical, and security related responses on RFPs/RFIs
• Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge needed to be effective in the position
• Work as a team player by contributing, learning and sharing new knowledge
• Be conversant in integration and data migration approaches to facilitate enterprise-type sales cycles
• Implement programs to efficiently drive evaluation of Service Cloud
• Drive new technologies such as Data Cloud, Generative and Predictive AI
• Handle multiple customer engagements concurrently
• Attain quarterly and annual objectives assigned by management
• Willingness and flexibility to travel as needed