Call Center Associate

Job Description:

L Brands is seeking a part-time Call Center Associate to join our team in Indianapolis, Indiana. As an Associate Level role, the ideal candidate will have at least 3 years of experience in a customer service or call center environment.

Responsibilities: - Answering inbound calls and assisting customers with inquiries, concerns, and product information - Providing exceptional customer service and resolving issues in a timely and professional manner - Making outbound calls to follow up with customers, provide updates, and ensure satisfaction - Collaborating with team members to improve processes and exceed customer expectations - Utilizing negotiation skills to address challenging customer situations and find solutions

Requirements: - Hardworking and resilient personality traits to thrive in a fast-paced and dynamic environment - Strong negotiation skills to handle difficult customer interactions effectively - Ability to work well in a team and contribute to a positive working environment - Excellent communication skills and attention to detail - Previous experience in a call center or customer service role preferred

Benefits: - Company transportation provided for eligible employees - Visa sponsorship opportunities for qualified candidates - Training and professional development programs to support career growth

Working Environment: At L Brands, we value employees who flourish in a culture that embraces change and responds resiliently to challenges. Our team environment encourages collaboration, creativity, and innovation to drive success in our industry.

Deadline to Apply: Interested candidates should apply by June 10, 2024, to be considered for this part-time Call Center Associate position.

Equal Opportunity Statement: L Brands is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We welcome all qualified applicants regardless of race, gender, religion, age, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.