Chat Support Specialist

We are currently seeking a dedicated Chat Support Specialist to join our team at C.H. Robinson Worldwide in Phoenix, Arizona. This is a part-time position at the Associate Level, requiring a minimum of 2 years of experience in a similar role.

As a Chat Support Specialist, your responsibilities will include providing exceptional customer service through online chat platforms. You will be responsible for addressing customer inquiries, resolving issues, and providing information about our services. Additionally, you will need to demonstrate confidence and resilience in handling challenging situations while maintaining a cooperative and communicative approach.

The ideal candidate for this role will possess excellent verbal and written communication skills, as well as the ability to work effectively in a fast-paced environment. You must be able to adapt quickly to new technology and possess a strong attention to detail.

Personality traits of confidence and resilience are crucial for success in this role, as you will be required to handle a variety of customer interactions with professionalism and efficiency. Additionally, soft skills such as cooperation and communication will be essential for building positive relationships with both customers and team members.

In return for your hard work and dedication, we offer benefits such as company equipment, paid overtime, and a gym membership. Our working environment is one that embraces diversity and creates an inclusive culture that values and respects all perspectives.

If you are interested in joining our team as a Chat Support Specialist, please submit your application by the deadline of July 4, 2024. We are an equal opportunity employer and welcome applications from all qualified candidates. Thank you for considering C.H. Robinson Worldwide as your next career opportunity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.