Client Support Associate

Job Description:

Owens Corning is seeking a part-time Client Support Associate to join our team in Houston, Texas. As an Associate Level position, we require a minimum of 4 years of experience in a similar role. The ideal candidate will be adaptable, hardworking, possess excellent communication skills, and have strong time management abilities.

Responsibilities: 1. Provide exceptional customer service to clients via phone, email, and in-person interactions. 2. Assist clients with product inquiries, order processing, and issue resolution. 3. Build and maintain strong relationships with clients to ensure customer satisfaction. 4. Collaborate with sales team to support client needs and optimize sales opportunities. 5. Utilize CRM system to track client interactions, maintain accurate records, and generate reports. 6. Conduct market research to identify trends and opportunities for client outreach. 7. Participate in training and professional development opportunities to enhance skills and knowledge. 8. Adhere to company policies and procedures to ensure compliance and uphold company standards.

Requirements: 1. Bachelor's degree in Business, Marketing, or related field preferred. 2. 4 years of experience in a client support or customer service role. 3. Strong communication skills, both verbal and written. 4. Excellent time management and organizational skills. 5. Ability to work independently and as part of a team. 6. Proficient in Microsoft Office Suite and CRM software. 7. Must be adaptable and able to thrive in a fast-paced environment.

Benefits: - Training & professional development opportunities to enhance skills and knowledge. - Retirement plan to support long-term financial goals. - Gym membership to promote employee health and wellness.

Working Environment: At Owens Corning, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion and foster a culture of continuous learning and growth.

Deadline to Apply: Interested candidates are encouraged to apply by June 28, 2024.

Equal Opportunity Statement: Owens Corning is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, disability, or any other protected characteristic.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.