Client Support Associate

Job Description: Rockwell Automation is seeking a passionate and energetic Client Support Associate to join our team in Denver, Colorado. As an Associate Level position, the ideal candidate will have at least 3 years of experience in a customer-facing role. The Client Support Associate will be responsible for building strong relationships with clients, providing exceptional customer service, and resolving any issues or inquiries in a timely and professional manner.

Responsibilities: - Communicate with clients via phone, email, and in-person to address their needs and concerns - Provide product information, pricing, and availability to clients - Process orders, returns, and exchanges accurately and efficiently - Collaborate with internal teams to ensure seamless communication and timely resolution of client issues - Continuously strive to improve customer satisfaction and loyalty - Act as a brand ambassador for Rockwell Automation, upholding our values and commitment to excellence in all interactions

Requirements: - Bachelor's degree in Business Administration or related field preferred - 3+ years of experience in customer service or client support - Excellent communication skills, both verbal and written - Strong organizational skills and attention to detail - Ability to work independently and as part of a team - Emotional intelligence and ability to adapt to different client personalities and needs - Passion for technology and eagerness to learn about new products and services - Proficiency in Microsoft Office suite and CRM software

Benefits: - Company transportation provided - Joining bonus available - Paid overtime opportunities

Working Environment: At Rockwell Automation, we encourage a spirit of exploration and taking calculated risks for growth. Our team values collaboration, innovation, and continuous improvement. The Client Support Associate will have the opportunity to make a meaningful impact on our clients and contribute to the success of the company.

Equal Opportunity Statement: Rockwell Automation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to diversity and inclusion in the workplace and welcome candidates from all backgrounds to apply.

Deadline to Apply: July 16, 2024

If you meet the requirements and believe you have what it takes to excel in this role, we encourage you to apply and become part of the Rockwell Automation team in Denver, Colorado. We look forward to reviewing your application.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.