Client Support Specialist

Job Description:

We are seeking a Client Support Specialist to join our team at Bank of New York Mellon Corp. in San Francisco, California. As a Client Support Specialist, you will be responsible for providing exceptional client service and support to our clients. This role is part-time, entry level, and requires at least 1 year of experience in a similar role.

Responsibilities: - Respond to client inquiries and resolve issues in a timely and professional manner - Provide support to clients on a variety of banking products and services - Conduct research and analysis to address client needs and provide personalized solutions - Collaborate with internal teams to ensure seamless client experience - Maintain accurate and up-to-date client records and documentation - Assist in identifying opportunities to improve processes and enhance client satisfaction - Adhere to all company policies and procedures

Requirements: - Resourceful and motivated individual with a strong passion for customer service - Attention to detail and ability to work effectively in a team environment - Excellent communication and interpersonal skills - Strong problem-solving abilities and ability to think on your feet - Proficiency in Microsoft Office Suite and other relevant software - Bachelor's degree in a related field preferred

Benefits: - Vision insurance - Employee discounts - Travel & spending expenses - Opportunities for career development and advancement

Working Environment: At Bank of New York Mellon Corp., we foster transparency and open dialogue for effective communication at all levels. We believe in creating a collaborative and inclusive work environment where employees can thrive and grow.

Deadline to Apply: Please submit your application by June 29, 2024.

Equal Opportunity Statement: Bank of New York Mellon Corp. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workforce.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.