Customer Success Specialist - Work from home

Job Description:

AGCO, a leading agriculture company, is seeking a part-time Customer Success Specialist to work from home in Phoenix, Arizona. The ideal candidate will have at least 3 years of experience in a customer-facing role and possess excellent communication and problem-solving skills.

Responsibilities: - Build and maintain strong relationships with customers to ensure their satisfaction and success with AGCO products and services - Serve as the main point of contact for customers, addressing their inquiries and providing solutions to any issues that may arise - Collaborate with internal teams to advocate for customer needs and drive continuous improvement of products and services - Monitor customer accounts and identify opportunities for upselling or cross-selling - Provide training and onboarding support to customers to ensure they are maximizing the benefits of AGCO's offerings - Track customer data and feedback to analyze trends and identify areas for improvement

Requirements: - Bachelor's degree preferred - 3 years of experience in a customer-facing role - Ability to work independently and prioritize tasks effectively - Strong emotional intelligence and project management skills - Excellent communication and interpersonal skills - Reliable and resilient personality traits - Ability to thrive in a remote work environment

Benefits: - Remote work flexibility - Travel & spending expenses covered - Medical coverage

Working Environment: At AGCO, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion in our team and foster a supportive environment for professional growth and development.

Deadline to Apply: June 1, 2024

Equal Opportunity Statement: AGCO is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state, and local laws. AGCO complies with applicable state and local laws governing non-discrimination in employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.