Sales Manager (Call Center) - Hiring Immediately

icon building Company : Nodeflair
icon briefcase Job Type : Full Time

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Job Description - Sales Manager (Call Center) - Hiring Immediately

We are looking for a competitive Sales Manager (Call Center) to join our dynamic team at Nodeflair in Ho Chi Minh City Hồ Chí Minh
Growing your career as a Full Time Sales Manager (Call Center) is a terrific opportunity to develop productive skills.
If you are strong in cooperation, adaptability and have the right mindset for the job, then apply for the position of Sales Manager (Call Center) at Nodeflair today!

The Sales Manager is responsible for: Supervising the daily operations of the call center to attain sales Key Performance Indicator (KPI) targets and ensure alignment with the company's objectives and strategies. Guiding Sales and Sales support teams to meet targets while upholding quality standards. KEY RESPONSIBILITIES: Develop and implement sales procedures and policies to achieve targets. Set and monitor KPIs for teams. Create compelling call scripts and promotions to attract customers. Analyze sales data to optimize processes and enhance customer satisfaction. Conduct random call monitoring to improve quality and track performance. Ensure accurate recording and updating of communications and data. Evaluate and coach staff performance. Handle complex customer issues. Support subordinates in problem-solving. Recommend staffing changes and evaluate staff performance. Generate daily sales reports. Motivate and retain team members. Lead and develop the sales team to meet KPI targets. KEY REQUIREMENTS: Bachelors degree in business administration or related field. Minimum 2 years of sales management experience in a call center. Proficiency in English. Strong negotiation, presentation, and communication skills. Proactive, dynamic, and professional demeanor. Excellent leadership, motivation, and coaching abilities. Analytical skills. Ability to manage pressure and time effectively. Familiarity with startup environments and good reporting skills are preferred.

Benefits of working as a Sales Manager (Call Center) in Ho Chi Minh City Hồ Chí Minh:


● Learning opportunities
● Opportunities to grow
● Competitive salary
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