Business Banking Relationship Manager

En Tata Consultancy Services estamos en búsqueda de un Business Relationship Manager para un importante proyecto en el rubro de banca

Posición hibrida en Buenos Aires, Capital.

Responsibilities:

• client priorities are aligned with desired business outcomes and are effectively established and articulated.
• that conflicts of interest are properly managed.
• stakeholder complaints and escalations.
• of technological trends and competition that could affect the perception of the client and the provision of the service.
• positive relationships with customers.
• generate new business. Identify opportunities for higher profits.
• customer needs and develop plans to address them.
• personal key in client companies to cultivate profitable relationships. Resolve customer complaints quickly and efficiently.
• upsell and cross-sell opportunities to the sales team. Promote high-quality sales, supply and customer service processes.
• to retain customers and renew contracts.
• potential customers to build relationships.
• a solid understanding of skaters.
• business opportunities that address current and future client requirements, prepare proposals and present them to the client.
• innovative and cutting-edge solutions to support customer transformation and growth. Keep CRM up to date with worked opportunities and track their progress.
• reports and account management presentations.
• a permanent relationship with customers to identify opportunities to improve the current service.
• revenue growth and keep margins high.

Requirements:

• experience as a Customer Relations Manager.
• of customer relationship management (CRM) practices.
• experience preferred.
• solving attitude.
• communication skills.
• to foster positive relationships.
• and leadership skills.
• mindset.
• in engineering or related careers, with more than 10 years of experience in the commercialization of IT services, with experience with clients in the financial sector.
• Advanced English (Required).