Digital Document Service Analyst

Job Description

 J.P. Morgan is a leading global investment bank with one of the largest client bases in the world. This role is with the Document Management Operations group – Wholesale Payments line of business. The role requires the candidate to perform account opening/product set up document packages and review and indexing of executed documentation within JP Morgan systems. The role will also involve working on several regulatory projects (example: transfer of clients from one legal entity to another, etc.) and data migration projects. 

 

Role Description

1. The team name is Digital Document Services. 
2. Identify issues and co-ordinate with the relevant functions internally for prompt resolution on disputed points within set time-frame parameters 
3. Working with key partners in legal, business, operations and technology, contribute towards the development of an efficient operating framework
4. Working closely with business stakeholders in various locations and global document management team in India, US and UK. 
5. Productivity and Quality will be the measure of performance for this role. Producing good quality work is therefore paramount to the success of the candidate in the organization.

 

Qualifications

• Proficiency in MS office is a must.
• Communicates effectively and professionally, quick response to queries and identify when escalation is needed
• Listens effectively to client needs, asks the right questions & is sensitive to what is priority for clients 
• Ability and confidence to establish written and oral conversations in English 
• Capacity to interpret legal documents/agreements 
• ‘Working to deadline’ approach
• Strong organizational skills
• Problem-solving profile 
• Graduated from Economics, Bachelor in business Administration, Law, and similar . 

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.