Número de solicitantes
:000+
The Site Solutions Analyst is responsible for initial site communication, site required document collection and validation and upload within the proprietary software system pass through payments and ensuring site satisfaction. This position is responsible for the data interpretation and implementation of Clinical Trail contracts with CRO’s, clinical sites, and investigators.
This includes control and oversight of the master site list, set-up of site payee details, payment terms, budget, and amendment of site records; upon receipt of applicable documentation.
Summary of Essential Job Functions
Provides support for the start-up, maintenance and study closeout phases of payments service delivery.
Identify and communicate opportunities for process improvement to the immediate supervisor
Ensures that all contract records are established to support timely and accurate payments to sites within the terms of signed Statements of Work (SOW) with Sponsors.
Works in coordination with designated Client Service Lead(s) to support achievement of contractual commitments from study initiation through closeout.
Maintains the master site list for assigned clinical trials, ensuring that all setup documents have been received – including but not limited to the Payment Intake Form (PIF), W9, executed Clinical Trial Agreement (CTA), and Amendments.
Posts CTAs, PIFs, W9s, W8s or other contract related documents to the site contract record
Performs payment processing and supports site customer service for an assigned set of Sponsor(s) and studies
Responsible for ownership, opening, monitoring and resolution of cases and site communications
Ensure that all vendor and budget set-ups are peer reviewed for accuracy as defined by SSAE18 policies and procedures.
Competencies
Teamwork -
Adaptable
Customer Orientation
Technical/Professional Knowledge and Skills - Acquires and applies knowledge, skills and experience to accomplish results. .
Professionalism and Accountability -
Minimum Experience Requirements
Bachelor’s Degree in Finance, Accounting or Business Administration preferred, or equivalent experience
Minimum 1-2 years of prior accounts payable/invoicing experience preferred
Minimum 1-year data experience entry preferred
Experience with financial business applications preferred
Prior customer service experience preferred
Must be customer focused and have excellent interpersonal, written and oral communication skills
Strong PC skills (i.e. Microsoft Office, Google, MS Project, SAP-Business One)
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at
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