Site Solutions Analyst - Urgent Position

We are on the lookout for an experienced Site Solutions Analyst to join our growing team at IQVIA Argentina in Buenos Aires.
Growing your career as a Full Time Site Solutions Analyst is a fantastic opportunity to develop exceptional skills.
If you are strong in leadership, decision-making and have the right personality for the job, then apply for the position of Site Solutions Analyst at IQVIA Argentina today!

Job Profile Summary

The Site Solutions Analyst is responsible for initial site communication, site required document collection and validation and upload within the proprietary software system pass through payments and ensuring site satisfaction. This position is responsible for the data interpretation and implementation of Clinical Trial contracts with CRO’s, clinical sites, and investigators. This includes control and oversight of the master site list, set-up of site payee details, payment terms, budget, and amendment of site records; upon receipt of applicable documentation. The Site Solutions Analyst is responsible for site communication throughout the lifecycle of a project and ensuring all submitted pass through payments have been made accurately and timely.

Essential Functions

• Provides support for the start-up, maintenance and study closeout phases of payments service delivery;

• Identify and communicate opportunities for process improvement to the immediate supervisor;

• Ensures that all contract records are established to support timely and accurate payments to sites within the terms of signed Statement of Work (SOW) with Sponsors;

• Works in coordination with designated Client Service Lead(s) to support achievement of contractual commitments from study initiation through closeout;

• Maintains the master site list for assigned clinical trials, ensuring that all setup documents have been received – including but not limited to the Payment Intake Form (PIF), W9, executed Clinical Trial Agreement (CTA), and Amendments

• Set-up initial CTA visit and reimbursable budgets

• Performs payment processing and supports site customer service for an assigned set of Sponsor(s) and studies

• Responsible for ownership, opening, monitoring and resolution of cases and site communications

• Ensure support to the clinical trial sites is provided at IQVIA’s levels of excellence through timely resolution of issues that are raised through email and/or phone contact

• Ensure that all vendor and budget set-ups are peer reviewed for accuracy as defined by SSAE18 policies and procedures

• Responsible for opening, managing and closing site administrative trackers

• Responsible for final closeout site communication(s) and ensuring all pass-through payments have been reconciled before study close out

• Responsible for the preparation of project specific status updates, site related, which are provided to the Client Service Lead prior to their established Sponsor calls and may be asked to speak to these items during those discussions

• Responsible for reporting on Site Solutions specific (site setups, invoices, customer service) red line items (deliverables processed outside of IQVIA’s established acceptable processing thresholds) to be reported during Sponsor Governance Meetings

• Acts as an escalation point for open site-specific issues

• Other duties as assigned

What Will Help You Succeed

• Bachelor's Degree Req
• 1 year’s accounting or project finance experience Req

• Strong written and verbal communication skills including excellent command of English language
• Knowledge of revenue recognition, variance analysis, unbilled/unearned and cash flow management, and backlog forecasting.
• Knowledge of Microsoft Office applications.
• Technical accounting skills.
• Good analytical and numeracy skills.
• Ability to exercise judgment within procedures and practices to determine appropriate action.
• Ability to prioritize and coordinate multiple work requirements to meet deadlines.
• Ability to establish and maintain effective working relationships with co-workers, managers and clients.

Unleash your potential to drive healthcare forward!

Resumes must be uploaded in English.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

Benefits of working as a Site Solutions Analyst in Buenos Aires:

● Company offers great benefits
● Company offers career progression opportunities
● Advantageous package