Digital Project Manager

Digital Project Manager

Community of Practice: Project Management Operations
Reports To: Gonzalo Aguilar, Director of PMO.
Location : LATAM WORKING ARRANGEMENT

• Remote

Who is Marcus Thomas?
Marcus Thomas, with nearly 300 professionals in its offices in Cleveland and Cincinnati, Ohio; Buenos Aires, Argentina; and Santiago, Chile, is among America’s leading independent, full-service, integrated advertising and marketing communications agencies. With a team of brilliant experts across 16 states and seven countries, we offer a full suite of marketing communications tools, including creative development, media planning/buying, search marketing, digital and web application development, public relations, social media, CRM/marketing automation, and many more to support our clients. Our integrated approach has resulted in award-winning campaigns that harmonize all these tools into business-building plans that make a real impact. At Marcus Thomas, we believe in earning the trust of our clients by consistently delivering measurable results. We’re not just experts in marketing, but we also understand the importance of making people’s lives better. We call that the Value Exchange. Join us and be part of our mission to be the best independent agency to work at and with. The role
We are seeking a dynamic and results-driven digital project manager to join our innovative marketing agency. As a digital project manager, you will play a pivotal role in orchestrating and guiding projects on our web and app development teams from inception to successful execution. These projects could be anywhere from website building to the creation of mobile applications for our clients. You’ll collaborate closely with cross-functional teams, leveraging your exceptional organizational, communication, and problem-solving skills to deliver exceptional outcomes.  

• Assist account management and sales teams with scope definition and documentation. 
• Manage resources and team alignment for optimal project performance. 
• Implement, oversee, and execute project plans, meticulously tracking budgets and timelines. 
• Create and manage comprehensive project documentation, optimizing workflows. 

• Lead projects from initiation to launch, guiding milestones and addressing challenges. 
• Provide clear task definition, progress reporting, and issue resolution. 
• Monitor and manage project risks, dependencies, and mitigation strategies. 
• Drive change management for scope adjustments and priority shifts. 
• Enhance agency processes through continuous improvement initiatives. 
• Oversee project budgets, fostering agency-wide communication. 
• Recognize when to pivot and deviate from the original plan, always prioritizing the project’s ultimate success and optimal outcomes. 
• Cultivate strong relationships with internal teams, clients, and stakeholders, leveraging influence for seamless idea adoption. 
  
   

REQUIRED QUALIFICATIONS  

• 2+ years of digital project management, specifically website and mobile application development experience beyond design and creative.  
• Budget management and profit-loss understanding 
• Proficiency in Agile methodology; leadership and influence skills 
• Strong understanding of web technologies, solutions, and digital marketing ecosystems 
• Exceptional organizational skills; adaptable to fluid environments, high-level ideas, and constant change 

DIGITAL TEAM VALUES

• Accountable: Delivers when they say they will. Committed.  
• Critical Thinker: Contributes to finding a better way  
• Process-Driven: Follows and supports defined process 
• Community-Minded: Inclusive, culturally aware, values differences 
• Team Player: Communicative, collaborative, empathetic, patient 
• Human-Centric: Prioritizes Value Exchange in decision-making 
• Curious: Demonstrates eagerness to learn and explore 

Reasons You’ll Love Working Here

• Average client tenure of over 12 years
• Opportunity to contribute to an award-winning agency and engage in projects that have garnered accolades
• Genuine appreciation for co-workers and opportunity to work with some of our more exciting clients
• Flexible scheduling; hybrid environment
• A passion for diversity – a safe place to work, where all voices are encouraged and respected
• We endeavor to foster continuous learning and offer opportunities for professional growth, ensuring your career evolves alongside our organization

Interview Process
Our interview process is designed to help us understand your fit for the role and for you to learn about our agency culture. It usually involves these steps:

1. Initial Screening
2. Conversation with Recruiting Team
3. Timed Scenario - Based Writing Assessment  
4. Conversation with Director of PMO and Associate Director of PMO
5. Final Selection

At Marcus Thomas LLC, we believe that diversity is a strength and that great ideas come from all backgrounds. We are committed to creating opportunities for talented individuals who have been historically underrepresented in our industry. Women, people of color, LGBTQIA+, immigrants, people of any religion or nationality, and people with disabilities are strongly encouraged to apply. Our hiring process is equitable, and qualified candidates will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We are dedicated to fostering an inclusive culture where all team members can grow and thrive.