Personalized Internet Ads Assessor

TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We offer flexible work-from-home opportunities for people with passion for languages. The jobs are part-time, and there is no fixed schedule.The RoleYou will be responsible for :- Handling inbound calls and emails in a professional manner.- Resolving customer inquiries and requests and ensuring strong customer satisfaction.- Working with various internal teams to ensure prompt and accurate order processing and delivery.- Escalating customer feedback as required.Ideal Profile- You have at least 1 year experience within a Customer Service role, ideally within the Ed Tech industry.- You possess excellent interpersonal as well as written and verbal communication skills.- You are highly goal driven and work well in fast paced environments- You pay strong attention to detail and deliver work that is of a high standard- You possess strong analytical skills and are comfortable dealing with numerical dataWhat's on Offer?- Join a market leader within Ed Tech- Fantastic work culture- A role that offers a breadth of learning opportunities