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CIB- Treasury Services - Technical Project Manager – Analyst – North America
Description:
The Technical Implementations Team is responsible for onboarding TS products leveraging file transmissions for new and existing clients. This could include PaySource, ACH/GACH, Check Print, SWIFT, ARP, PayConnexion, or Information/Statement Reporting. This team is an integral part of the client experience, and as such works closely with the sales, service, and implementations teams that cover these CIB clients. The incumbent will also partner closely with other internal teams such as product, connectivity, operations, and technology to provide clients with a high quality implementation experience.
The individual will lead the client through the technical process of setting up and/or testing of inbound or outbound files. This entails providing guidance to clients on product capabilities, gathering and documenting requirements, analysis and expertise with various file formats (ISO XML, NACHA, EDI X12, flat files, etc.), coordinating testing with back offices, explaining test results to clients, requesting production migration, assisting with production verification, and handover to Service/Production Support. This role will handle multiple deals/projects concurrently that may have competing priorities, resources, and timelines. Must work independently with minimal supervision, as well as partner with the larger project deal team. Initial support focus will center on regression test support and low complexity projects, with growth opportunities for higher complexity products/format projects based on incumbent’s experience and training. Responsibilities:
Qualifications:
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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