Sales Support Representative

Description and Requirements

The Sales Support team is crucial for Lenovo in order to help our business grow, speed up the contract process, and increase customer satisfaction. This is a great opportunity for you to become a part of a great team in a fast-growing business, which will bring you many opportunities to develop your carrier, use your potential, influence the processes set up, communicate in foreign languages on a daily basis, and to get the sense of Lenovo business.

We are looking for pro-active people who do not like a routine at work. The team supports the LA region, and we are looking for candidates with the following language combination: English + Portuguese languages (optional).

Interactions: The team will interact with Sales teams (40%), internal customers pricing, order management – 20%), and external customers / Lenovo Business Partners (40%) This position is dedicated to meeting the expectations of internal and external customers.

Responsibilities include:

Contract Creation

Validation of terms and conditions

Contract Maintenance

Contract Renewals

Contract Registration

Proposal and Price Quotes Creation

Solution Design / Configuration

SOW Preparation

Audit ready documentation creation and storage maintenance

Organization

You will report to Operations Manager.

Position Requirements: 

The Sales Transaction Support Representative will have excellent contract language/creation background, teaming skills, quality improvement, and organization need somebody who will be able to demonstrate the ability to manage priorities and demonstrates a strong aptitude for critical thinking and problem resolution.

Other requirements included:

1+ year of contract administration experience

Strong PC Background (Word, Excel, etc)

Customer Satisfaction and Customer Escalation Management

Strong ability to gather, analyze, monitor, and document data

Strong written and verbal English communication skills

Exceptional interpersonal and relationship management skills

Facilitation and collaboration skills Must be a team player who is highly motivated & detail oriented

Flexibility to work in a fast-paced environment and manage multiple concurrent tasks/projects/priorities

Additional Locations : * Argentina - Capital Federal - CABA * Argentina * Argentina - Capital Federal * Argentina - Capital Federal - CABA