Virtual Assistant - Fulfilment

What is Decentralized Masters?

Decentralized Masters is an educational platform that teaches retail customers how to leverage the new world of Decentralized Finance to preserve and grow their capital. We give people the weapons to take back control over their financial future. By leveraging DeFi, we allow them to multiply their capital before it's eaten by inflation and thrive in these uncertain times. We train customers with no prior crypto experience to become DeFi Masters with our custom made videos, live sessions, 1on1s with mentors, proprietary tools, research reports from our analysts and more. We want to create the biggest DeFi ecosystem that exists. The first step is to invade the market by creating the go-to DeFi educational platform.

Decentralized Masters has now grown to 60+ full-time employees in early 2024 and will end the year at 120+ full-time employees. Its record-breaking growth is being noticed across continents, with a potential unicorn status in the next couple of years. It is a bootstrapped & profitable company targeting $50m in revenue in 2024.

Check us out here:

What will you be doing?

1. Act as first line support to client queries
2. Escalation of client queries to relevant team member
3. Clear and continuous communication with clients
4. General administrative duties

Requirements

1. Please submit you resume in ENGLISH
2. Native English speaker (or at least professional level)
3. Must be located in South America
4. Proven experience as a Virtual Assistant or relevant role
5. Familiarity with Defi or Crypto an added advantage
6. Experience with word-processing software and spreadsheets (e.g. Google Suite)
7. Knowledge of online calendars and scheduling (e.g. Google Calendar)
8. Excellent phone, email and instant messaging communication skills
9. Excellent time management skills
10. Solid organizational skills
11. High school diploma; additional qualifications as an Administator or Executive Assistant are a plus

Benefits

• Competitive salary package
• Full time
• Unlimited PTO
• Team off-sites
• Young & dynamic culture with team members across 15+ countries
• Fully Remote with a very supportive team. You have the ability to work from anywhere in the world!