Catalog Specialist with Amazon Experience

Job Title: Catalog Specialist with Amazon Experience - Latam
Location: Remote (EST Timezone)

Working Schedule: Monday - Friday, 11:AM to 6 PM EST Role Overview:

The main focus of a Catalog Specialist (with Amazon Experience) is to manage and optimize clients' product catalogs. The ideal candidate must demonstrate strong, excel skills, analytical & communication skills, the ability to troubleshoot, attention to detail, reliability, and a commitment to excellence. A strong attention to detail is a significant part of this position.

A Catalog Specialist (with Amazon experience) understands the importance of optimizing the Amazon catalog to facilitate higher visibility, sales, and rankings. In general, these detail-oriented professionals are responsible for brand or product onboarding, data entry, and update/maintenance of clients' catalogs. Essential Duties and Responsibilities:

• Product onboarding and data entry to add new ones or update the existing
• Update and maintenance to keep clients' catalogs relevant and accurate to the latest details.
• Categorization and organization decision-making to ensure easy product discoverability. Ideal candidate understands Amazon categories and how products fit in those categories
• Amazon A+ content uploading and troubleshooting
• A/B content uploading and troubleshooting
• Resolving problems that appear as Flat Files (excel files) are uploaded or changes are not reflected on Seller Central
• Troubleshooting on Seller Central in regard to uploads, catalog issues, category issues, images, matching errors, etc.
• Providing assistance on urgent tasks, a flexible schedule with strong communication on variance from standard hours
• Strong communication with manager and teammates regarding possible issues; analyze the situation and recommend corrective actions
• Follow pre-defined processes, guidelines, and SOPs to perform audit tasks to meet the required level of accuracy and productivity.
• Demonstrate excellent time management skills and ability to work independently while using guidelines and SOPs
• Ability to make logical decisions while auditing tasks and dealing with ambiguity
• Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
• Thoroughly check product details to ensure the accuracy and completeness of the data.
• Review authoritative sources to validate catalog data when needed.
• Identify patterns in browse and audit to be translated into guidelines and SOPs to improve overall audit outcome.
• Must be flexible to meet business requirements.

Minimum Qualifications:

• Proficient in English.
• Candidates must demonstrate language proficiency in all the following: verbal, writing, reading, and comprehension.
• Strong working knowledge of basic computer business applications such as MS Word and MS Excel, Google Suite.
• Strong background in web search and familiarity with various ways used for searching for information
• Good data analysis skills and great attention to detail
• Ability to work a regular schedule (to be determined based on location) with flexibility available in communication
• Familiarity with online retail (e-commerce) and Internet search industries
• Familiarity with Amazon Flat-files
• Familiarity with Amazon Seller Central
• Familiarity with Amazon Categorization
• Experience with project management tools is a plus

Essential Qualifications:

• Hard-working, energetic, enthusiastic, self-motivated and reliable
• Positive mindset with an ability to navigate change and quickly adapt
• Proven experience hitting and exceeding goals
• Organized, Organized, Organized!
• Professional, motivated, and a team player
• Must be excited about working in a fast-paced startup environment (Flex-Ellence is one of our key values)
• Supervisory Responsibilities: None