Associate Product Manager - INSURANCE

Job description

Working within the Continuous Delivery for a key player in the insurance industry, you will be embedded in the Customer New value stream, responsible for shaping and delivering technology that directly supports customer-facing sales pipelines.

You will work alongside a Digital Product Manager, Delivery Manager and Engineering Manager, collaborating with cross-functional teams including Business Analysts, Software Engineers and Quality Analysts.

As an Associate Product Manager, you will bring a blend of insurance domain expertise, product thinking and data-driven decision-making to help define, prioritise and deliver high-impact digital solutions.

This role suits someone who is analytically sharp, commercially aware, and passionate about using technology - including AI-powered tools - to modernise and optimise customer experiences in the insurance space.

Key Responsibilities

• Own and refine the product backlog; produce and maintain Epics, Features and User Stories with clear acceptance criteria in Jira
• Gather, analyse and validate business requirements, translating them into actionable product specifications
• Produce Activity Diagrams, Use Case Models and Use Cases that clearly articulate business and technical needs
• Collaborate with Engineers on Conceptual Solutions and Sequence Diagrams to ensure technical alignment with business goals
• Partner with Quality Analysts and Engineers on test plans, test case reviews and defect triage to uphold delivery quality
• Apply AI analytical tools and techniques to surface insights, identify process improvements and support data-informed product decisions
• Engage and align stakeholders across Business Units to identify opportunities, manage scope and support effective decision-making
• Support and mentor offshore GCC team members, fostering a collaborative and high-performing team environment
• Contribute to initiative scoping, benefits realisation tracking and candidate pipeline prioritisation

Skills & Experience
Mandatory

• Background in the insurance industry MANDATORY
• Hands-on experience with AI analytical tools (e.g. prompt-based analysis, AI-assisted documentation, data insight tools)
• Proven experience in business analysis, product ownership or a related delivery role
• Strong written communication skills with the ability to produce clear, concise documentation

Highly Regarded

• Familiarity with Agile delivery frameworks and tools (Jira, Confluence)
• Experience working in cross-functional digital delivery teams
• Exposure to sales pipeline or customer acquisition technology

[email protected]