Business Analyst

Detailed Job Description

• Project Lead responsible for implementing medium and large
  external projects for Enterprise and Government customers, specializing in
  the delivery of IP Data and Telephony solutions.
  
• Positively manage the customer relationship to monitor and
  effectively manage any changes to requirements or expectations.
  
• Gain acceptance of project deliverables by the customer, key
  client stakeholders and where necessary third party suppliers.
  
• Engage relevant client resources to ensure the successful
  delivery of all project requirements.
  
• Be the single client point of contact for all projects
  communications, including change management correspondence and status
  reporting, for all key stakeholders.
  
• Effectively manage the billing requirements to ensure projects
  will be billed as per the agreed pricing /contract
  
• Positively manage changes in scope variations through the
  successful utilization of a defined change management process.
  
• Develop, manage and analyze project schedules to ensure project
  objectives are continuously monitored and meet agreed time frames.
  
• Identify and resolve project schedule issues and when necessary
  escalate to the appropriate level of management Cisco Web Security Appliances
  
• Responsible to define skill sets (competencies) required for the
  project based on project specifications and requirements.
  
• Responsible to determine resource requirements (including
  staffing, software, hardware, and facilities) of projects, based on project
  specifications.
  
• Responsible for continually seeking the opportunities to increase
  customer satisfaction and deepen client relationships.
  

Nice to Have Skills:

• Involved in Planning, Writing, and Executing unit tests with high
  levels of code coverage and provided educated estimates on change requests
  and project design and development work
  
• Led in reviewing internal test strategy and ensuring all system
  components of the solution are being tested with the appropriate depth of
  testing i.e. SIT and UAT.
  
• Ensured that requirements around solution availability,
  stability, and functionality are sufficiently supported and successful
  delivery of requirements to Test and Production with minimal post
  implementation issues
  
• Contributed to the
  daily standups, card kick -offs, walkthroughs, and release showcases.