Business Analyst - Dynamics 365

DWS is looking for a Microsoft Dynamics 365 Business Analyst to join our team in Melbourne & assist our client with a major program of work. The successful applicant will have strong and proven system solution & analytical experience with Dynamics 365 functional design & customisations

Type : Max Term

Length : 12 Months +
Start : ASAP
Rate : Up $180,000 (inc super) depending on background & experience
Style : Hybrid; 3 days per week in the office
Location : Melbourne CBD

Essential skills & experience:

• Minimum of 5 years of proven system solution analytical experience
• Proven experience providing Agile business analysis / functional analysis services
• Extensive experience with documenting business requirements & functional design through user stories, wireframes, screen mock-ups etc.
• Ability to lead workshops & work directly with solution stakeholders
• Experience in undertaking process re-engineering, including capturing business process as-is / to-be states in process flows
• Experience with system integration specifications
• Dynamics 365, Customer Service module

Applicants must hold Australian Citizenship, Permanent Residency (PR) - DWS are unable to sponsor or support visas.

Working at DWS offers you:

• Ongoing professional and career development
• Paid learning and certifications (chosen entirely by you), with completion bonuses
• An active social club that host regular, subsidised events
• Corporate discounts on a range of services and products, including health insurance, gym memberships, Apple products and much more

About Us:
Since 1991, DWS has been helping organisations across Australia reimagine what's possible through technology, business, and management consulting. With offices in Melbourne, Sydney, Adelaide, Brisbane, and Canberra, our 300+ locally based consultants bring deep expertise and fresh thinking to every project. We deliver end-to-end solutions spanning IT consulting, Staff Augmentation, Managed Delivery, Data & Analytics, Cloud, AI and Automation.
Our strength lies in our people; each consultant is carefully selected for their expertise, creativity, and commitment to excellence. Together, we deliver impactful solutions that drive innovation, efficiency, and long-term value. At DWS, we don't just meet expectations - we redefine them.

DWS encourages applications from Aboriginal and Torres Strait Islander peoples.

Ready for a new challenge? Click APPLY now!
www.dws.com.au

No agencies please - our in-house talent acquisition team have this covered.