Customer Sales Specialist

Job description

Customer Sales Specialist

Southbank, Melbourne
Full-Time | 12-Month Contract
$36 per hour | Hybrid Working

We are currently recruiting for a Customer Sales Specialist to join a leading beverage company with a strong portfolio and customer-focused approach. This is an exciting opportunity to join a high-performing Inside Sales team in a fast-paced, KPI-driven environment.

About the Role
This role offers a strong mix of customer engagement, sales support, and administration. You will work across both alcoholic and non-alcoholic portfolios, contributing directly to sales success and customer satisfaction.

Key Responsibilities

• Manage customer accounts via phone, email, and live chat
• Act as the key point of contact for a portfolio of clients, identifying opportunities to grow accounts
• Support sales campaigns and new product launches
• Process and manage orders using SAP, Salesforce, and internal systems
• Use reporting tools to track performance and identify opportunities
• Collaborate closely with sales and internal teams to ensure a seamless customer experience

About You

• Experience in customer service, sales support, or call centre environments (FMCG experience preferred)
• Strong communication and relationship-building skills
• Proactive, customer-focused mindset with attention to detail
• Strong time management and ability to manage multiple priorities
• Comfortable using Microsoft Office and CRM systems such as Salesforce or SAP
• Team-oriented with a positive and professional attitude

What's on Offer

• $36 per hour
• Full-time, 12-month contract
• Hybrid working model (after a 2-week training period)
• Supportive team environment with ongoing training
• Opportunity to work with a well-established, market-leading organisation

Start Date: 1st June

If you are looking for a role where you can contribute to a high-performing team and develop your career in customer success and sales support, apply now.