Digital Producer

Mandatory Skill: Salesforce Commerce Cloud
(SFCC)

About the role

The Digital Producer is responsible for maintaining the
end -to -end production and delivery of Digital Operations programs of work in a
Digital Teams environment, covering customer Digital properties including but
not limited to the customer
Working in Digital Teams as a subject matter expert for Digital production, the
Producer will be in a hands -on role creating and publishing content via our
Content Management Systems and collaborating with UX, design, content,
development, and testing resources – both internal and external – to ensure
quality delivery of all changes into production.

The candidate will play an active role in documenting authoring
requirements, design, and implementation of new capabilities.

Key Responsibilities

• Hands -on day -to -day authoring
  of content updates via Adobe Experience Manager CMS including using
  existing templates and components, static file management, and publishing
  activities ensuring high quality, accuracy, and compliance with legal and
  brand requirements.
  
• Liaise with internal and
  external stakeholders regarding requirements and deliverables including
  defect management and seeking relevant approvals.
  
• Ensure all briefs and designs
  comply with legal and brand requirements.
  
• Managing end -to -end production,
  delivery and release management process including liaising with release
  management and testing teams supporting overnight releases across
  development and production environments.
  
• Assist Senior Digital Producers
  and Digital Producers.
  
• Adhere to customer policies and
  guidelines while delivering to deadlines.
  
• Effectively analyse problems
  and provide innovative solutions in high pressure situations.
  
• Managing product catalogue feed
  into the CMS
  

Experience and Qualifications

• Degree qualified (Information
  Technology, Engineering, Business, or similar.)
  
• Strong hands -on CMS experience
  (Adobe experience manager and Sales Force Commerce Cloud highly regarded).
  
• Experience working under Agile
  methodology.
  
• Solid understanding of W3C and
  Accessibility standards (WCAG)
  
• Experience with HTML, CSS,
  JavaScript
  
• Collaborating in
  cross -functional teams including liaising with UX, designers, developers,
  testers, and business stakeholders.
  
• Experience with end -to -end
  digital releases across development and production environments
  

Good to have

• Exposure to Telco, IT, and a
  large/complex corporate environment
  
• Knowledge and understanding of
  digital design and UX principles
  
• Adobe Experience Manager (AEM)
  
• Experience with Jira and
  Confluence
  
• Personalisation and A/B
  Testing.