Program Manager

About us:

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

We are seeking an experienced Program Manager to lead large-scale, complex health programs that deliver measurable impact on patient outcomes, operational efficiency, and clinical safety.

As the Program Manager, you will be responsible for structuring, managing, and delivering a portfolio of programs aligned to health strategy and key organisational priorities. You will translate strategic assessments and pain points into actionable roadmaps, establish strong governance frameworks, and ensure all projects are delivered to the highest standards.

You will lead multidisciplinary teams, including project managers and subject matter experts, fostering a collaborative and high-performing environment. A key focus will be stakeholder engagement—working closely with clinicians, administrators, executives, and external partners to build trust and ensure seamless adoption of initiatives across the health sector.

This role also requires oversight of budgets, resources, and program dependencies, with a strong emphasis on benefits realisation and risk management. You will tailor complex technical and clinical information into concise updates for executives, boards, and policymakers, driving informed decision-making.

• Program & Project Management Expertise – PRINCE2 certification (highly desirable), with strong knowledge of Agile, MSP, and PMBOK methodologies, and experience managing significant transformation programs.

• Health Sector Knowledge – Deep understanding of healthcare systems, clinical workflows, health informatics, and digital health transformation, including compliance and privacy standards (My Health Record, HL7, FHIR).

• Leadership & People Management – Proven ability to lead project managers and multidisciplinary teams, ideally in healthcare or government settings.

• Governance & Strategic Delivery – Experience designing governance frameworks, managing risks (including clinical and patient safety risks), and ensuring value delivery through benefits realisation.

• Stakeholder Engagement – Ability to influence and engage diverse health stakeholders to achieve program outcomes.

• Change & Adoption Expertise – Experience leading cultural change, clinician engagement, and training to ensure successful adoption of solutions.

• Financial Management – Strong skills in budget oversight, resource planning, and navigating funding cycles or government grants.

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Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks