P&C Systems Specialist

Empower Australia’s Payments Future with Cuscal 

At Cuscal, your skills drive change and make a real impact. Whether you’re supporting our clients’ customers in our Fraud Operations Contact Centre or delivering innovative solutions in Product Delivery, your contribution helps shape the payments industry’s future. 

Join a team that values collaboration, innovation and excellence. With a focus on professional growth and flexibility, Cuscal is where you can thrive. 

Forward with Cuscal. 

We are looking for a P&C Systems Specialist to join our dynamic People & Culture team on a 15-month maximum term contract to provide systems support to the team during the implementation of new corporate systems.

The P&C Systems Specialist role is pivotal in our transition to Workday, where we aim to centralise some of our legacy systems and integrate others. As we embark on this significant project, the current incumbent will be dedicated to the transition project, you will support both the administration of the legacy systems, and at times the   transformation project.  Your role will be essential in ensuring that our existing systems continue to function smoothly during this period of change.  As part of our small Systems & Data team within People and Culture, you'll play a role in testing and transforming our new system, applying your expertise to ensure quality and support a smooth transition.

In this role, you will facilitate various People and Culture lifecycle activities such as onboarding, training, performance management, and data output. You will monitor existing integrations and assist users with their queries, ensuring they are directed to the correct system.

You’ll also make an impact by:

• Overseeing the day-to-day operations of our P&C systems, including user access, troubleshooting and systems updates
• Providing system support to P&C team and across the organisation in a timely manner
• Maintaining high levels of compliance and data security of all P&C systems and user access
• Identifying and troubleshooting any data integrations issues, working closely with the People Systems & Project Manager and Technology teams, to allow for accurate, consistent and secure data transfer between systems
• Working on systems configuration requirements to meet the P&C Team and business needs including uploading and rolling out of training, performance related activities, remuneration review and key results planning
• Assisting with process mapping, system decommissioning, and the testing and implementation of the new Workday solution
• Seeking and communicating feedback from stakeholders to improve and optimise systems and processes where practicable during the transition

What you’ll bring

You’re a curious thinker, who is detail orientated and can solve complex problems; you have excellent communications skills and a passion for systems and data. You thrive in a fast-paced environment and are driven to contribute to a dynamic team. 

To succeed in this role, you’ll have the following essential skills & experience:

• Proficient in HR systems, ideally Cornerstone
• Previous experience in a similar systems role
• Troubleshooting experience and basic understanding of data transfer and system integrations
• Strong analytical and problem-solving abilities
• Ability to learn new systems and processes with a curiosity to learn and understand how things work
• Patience and creativity to work with existing systems
• Excellent communication skills, both written and verbal, at both a technical and non-technical level
• High attention to detail and data accuracy
• Ability for context switching between multiple systems

Although not required any experience in the following would be highly desirable:

• Experience implementing an HRIS, preferably Workday
• Experience using Workday and Cornerstone
• Experience using/troubleshooting Applicant Tracking Systems and Strong consideration of risk in day-to-day tasks Onboarding software, SmartRecruiters would be highly regarded
• Any experience with Aurion software
• Some experience of HR systems and processes from a prior P&C Coordinator/Advisor role

Why Cuscal?  

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all.    

Here, you’ll deliver or support interesting, ground-breaking work that has real impact - on Australia’s financial services sector and the millions of customers it serves.   

You’ll innovate alongside skilled, smart, connected teams.  

And you’ll build an impressive, fulfilling career that continues to grow.    

You’ll also enjoy a range of benefits, including:  

• Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities.  
• Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements.  

Join us and reimagine the future  

Ready to make an impact? Click APPLY to join Cuscal’s People & Culture team today. 

If you’re excited about this opportunity, we’d love to explore how you can contribute to our vision for the future. Screening and interviews may occur before the job ad closing date, so don’t wait - apply now. 

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process.  

We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.   

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.