Service Co-ordinator

The Company

Our client is currently seeking an experienced Service Coordinator to join their fast-paced HVAC business on a temporary basis, with a strong view to permanency. This is an immediate start full time role, ideal for someone who can step in quickly and keep operations running smoothly.

The Role

This position is heavily focused on scheduling and coordination. You'll be the central link between customers and field technicians, ensuring jobs are booked, tracked, and completed efficiently.

Key Responsibilities

• Coordinating and scheduling service technicians daily
• Taking incoming service calls and booking jobs
• Liaising closely with technicians to manage job progress and updates
• Ordering materials and parts as required
• Raising work orders and invoices
• Managing a high-volume inbox and responding to enquiries promptly
• Keeping service operations running smoothly and on schedule

About You

• Minimum 2 years' experience in a Service Coordinator or similar scheduling role
• Experience within HVAC or a trade-based environment highly regarded
• Able to work at pace and manage competing priorities
• Strong communication skills, particularly when dealing with technicians
• Highly organised with excellent attention to detail
• Comfortable learning new systems (experience with AroFlo advantageous)
• MUST be able to hit the ground running with minimal supervision

Apply Today

Please send your resume by clicking on the apply button. For further information contact Hollie on (03) 9239 8116.

Reference Number: 06830-0013408102

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